The Ridiculously Amazing Insurance Podcast

Agency Performance Partners
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  • Updated Semiweekly

This is the Ridiculously Amazing Insurance Agent Podcast. This show is for growing insurance agencies looking to maximize their biggest investment- their people.

  1. 3d ago

    How to Train New Insurance Agents Without Wasting Time

    In this episode of the Ridiculously Amazing Insurance Agent Podcast, we tackle the biggest bottleneck holding independent agencies back: how to train new insurance agents without wasting time. Most agency owners don't actually have a training problem—they have a time problem. If you are tired of "shadowing and praying" or trying to reinvent the wheel with every new hire, it's time to stop winging it and start building a repeatable system that scales. 🚀 Learn exactly how to pass off the training load, build agent confidence quickly, and protect your most valuable asset: your time! 📋 What We're Covering in This Episode: ⏱️ The Ultimate Time Fix: Why trying to teach everything yourself is a trap. Discover how to transition from hands-on teaching to building a repeatable training system. 🏢 Agency Operations First: Give your new hires a clear understanding of who your agency is, how it operates, and what the baseline expectations are to build their confidence from day one. 🧱 The Insurance 101 Foundation: Why every hire needs a baseline refresher. We break down how to efficiently teach policy mechanics, claims, and the full customer lifecycle. 🛠️ The New Hire Toolkit: Stop information overload! Learn what practical tools you need to provide, including carrier cheat sheets, system guides, and a glossary of insurance terms. 📝 Setting Clear Expectations: The non-negotiable rules for learning. How to get your new hires taking notes, asking questions, staying on camera for virtual sessions, and leaning into roleplay. 🤖 Leveraging External Resources: You don't have to do it alone. We share how to plug in licensing programs, carrier resources, on-demand courses, and modern AI tools to do the heavy lifting for you. 👑 The Owner's True Responsibility: Even when using external tools, the agency owner must own the structure, enforce accountability, and guide the overall training experience. 🎯 The Big Picture: Proper training isn't just about getting an individual employee up to speed—it's about actively designing and building the future asset value of your agency. 🔗 Resources & Links: Read the full blog post here: https://bit.ly/4cO62PS Learn More About Insurance 101: https://bit.ly/appinsurance101 📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency's game – schedule your consultation now! https://bit.ly/meetwithAPP Visit our website for more agency growth resources: https://bit.ly/APP-Website Hit that 👍 button if you're ready to reclaim your schedule, and make sure to Subscribe for more ridiculously amazing agency growth strategies! #HowToTrainNewInsuranceAgents #InsuranceAgent #InsuranceTraining #AgencyGrowth #IndependentAgency #InsurancePodcast #NewAgentOnboarding #InsuranceProducer #InsuranceSales Training #AgencyOwner #InsuranceLeadership #EmployeeOnboarding #InsuranceEducation #StaffDevelopment #InsuranceBusiness #AgencyPlaybook #InsuranceManagement #SalesOnboarding #TimeManagement #InsuranceBroker

    How to Train New Insurance Agents Without Wasting Time

  2. 4d ago

    Insurance Agents Training for New Hires| Complete Guide

    In this episode of the Ridiculously Amazing Insurance Agent Podcast, we deliver the ultimate blueprint on insurance agents training for new hires | complete guide. Onboarding can feel overwhelming, but a systematic approach is the secret to getting rookies production-ready without burning out your leadership team. We break down how to stop guessing and start leveraging structured, layered strategies that turn new hires into confident, independent producers in record time. 🚀 If you want to reduce costly errors, improve long-term retention, and master insurance agents training for new hires | complete guide, this episode is your roadmap! 📋 What We're Covering in This Episode:  🧱 The Foundational Knowledge Rule: Why you must strip away the industry jargon. Learn how to effectively teach insurance basics, role definitions, and internal terminology so new hires actually grasp the concepts. 🥞 The "Lasagna" Training Approach: Why stacking information in perfectly timed, digestible layers is critical. Discover why you should always start with auto insurance, master home and umbrella policies next, and hold off on complex commercial or life lines until the basics are locked in. 🎭 Active & Hands-On Learning: Move past dry manuals. We share how to implement high-impact role-play scripts, interactive training games, quizzes, and practical exercises—like having your new hires explain their own personal insurance policies. 🎯 Monitoring & Milestones: How to ensure knowledge translates to real-world application. Learn creative tracking methods, from having hires film short videos explaining specific coverages to structured call reviews and shadowing sessions. 📊 Key Performance Indicators (KPIs): Stop guessing if they are ready. Learn how to set clear, data-driven benchmarks for first-call resolution, data entry accuracy, and client satisfaction scores. 📈 The Ultimate ROI: How using a structured blueprint (like our Insurance 101 framework) gets new hires handling live calls independently within 4 to 6 weeks while slashing your agency's error rate. 🎯 The Big Picture: Your agency's growth is entirely limited by your capacity to scale your people. Investing in a structured onboarding system builds a predictable talent pipeline for the future of your business. 🔗 Resources & Links: Read the full blog post here: https://bit.ly/4uInPO3 Learn More About Insurance 101: https://bit.ly/appinsurance101 📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency's game – schedule your consultation now! https://bit.ly/meetwithAPP Visit our website for more agency growth resources: https://bit.ly/APP-Website Hit that 👍 button if you're ready to fix your onboarding process, and make sure to Subscribe for more ridiculously amazing independent agency growth strategies! #InsuranceAgentsTrainingForNewHires #InsuranceAgentTraining #OnboardingGuide #InsuranceOnboarding #IndependentAgency #InsurancePodcast #AgencyGrowth #NewHireTraining #InsuranceProducer #AgencyOwner #InsuranceLeadership #EmployeeOnboarding #InsuranceEducation #StaffDevelopment #InsuranceBusiness #AgencyPlaybook #InsuranceManagement #SalesOnboarding #InsuranceSalesTraining #InsuranceBroker

    Insurance Agents Training for New Hires| Complete Guide

  3. Jul 14

    Insurance Staff Performance: The Ultimate Training Program for New Hire Success

    Insurance Staff Performance: The Ultimate Training Program for New Hire Success 🚀 Stop scrambling every time a new hire walks through your door! 🛑 If you want elite insurance staff performance, you cannot afford to overwhelm new team members with information and just hope for the best. In this episode of the Ridiculously Amazing Insurance Agent Podcast, we give you the ultimate strategy to accelerate new hire performance—regardless of their prior experience. Learn how to swap the onboarding chaos for a structured, predictable system that builds confidence and generates revenue fast. 👇 Here is what we break down in this episode: 👇 📋 Preparation, Timelines & Playbooks Don't wing it. Set your new agents up to win before they even arrive: The New Hire Playbook: Why leaders need a prepared playbook and defined resources ready to go on day one. Clear Milestones: Establishing strict targets for what should be learned by specific checkpoints (like mastering agency structure by month one) so you know if they are trending correctly. 🔄 Consistent Follow-Up & Support Dumping info on a new hire doesn't work. True retention comes from consistent touchpoints: Daily Check-Ins: Why reviewing previous material and checking in at the end of every training day is crucial. Beating the Nerves: How structured follow-up addresses lingering questions, calms first-month nervousness, and overcomes forgetfulness. 🎨 Adaptive Training Styles Everyone learns differently. Discover how to match your training to the individual: Tailored Learning: Structuring your material for readers, note-takers, visual learners (handouts/videos), and hands-on (kinesthetic) doers. 📞 Tiered Testing & Live Practice Protect your clients and your new hires by pacing their workload: The Tiered Call System: How to test performance safely by giving new hires "Tier One" tasks (like billing or proof of insurance) for the first three months. Gradual Advancement: Moving them up to complex tasks (like policy endorsements) only after they have mastered the basics. 🛠️ Premium Resources to Scale Your Agency We don't expect you to build this from scratch. Take advantage of: Agency Performance Partners: Learn about our live virtual training courses designed to get your staff performing at an elite level. Massive Resource Library: Access over a thousand blog posts and a thousand YouTube videos built explicitly to support independent agency growth. 🔔 Subscribe to the Ridiculously Amazing Insurance Agent Podcast to get weekly actionable strategies to scale your independent agency, optimize staff performance, and build your dream team! 💬 Leave a comment below: What is your go-to milestone for a new hire's first 30 days? Let's talk in the comments! 🔥 Dive into our latest blog How Agencies Help New Team Members Learn Insurance in Record Time https://bit.ly/4ezcqdA  🎉 Get our FREE Template for The Perfect Insurance Process https://bit.ly/July2026Freemium 🚀 Ready to elevate your style? 🕶️ Explore our Ridiculously Amazing Insurance Agent Swag Store! https://bit.ly/4aazkY7 📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency's game – schedule your consultation now! https://bit.ly/meetwithAPP 🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website #InsuranceStaffPerformance #InsuranceTrainingProgram #NewHireSuccess #InsuranceAgencyOwner #IndependentInsuranceAgent #InsuranceOnboarding #AgencyManagement #InsurancePodcast #AgencyLeadership #StaffDevelopment #OnboardingPlaybook #InsuranceEducation #AgencyGrowth #NewHireTraining #InsuranceAgentTraining #EmployeeRetention #TieredTraining #AdaptiveLearning #AgencyOperations #RidiculouslyAmazingInsurance

    Insurance Staff Performance: The Ultimate Training Program for New Hire Success

  4. Jul 13

    Training Insurance Agents the Smart Way: Real Results, Real Fast

    Training Insurance Agents the Smart Way: Real Results, Real Fast 🚀 Are your new hires sitting passively at a veteran agent's desk for weeks, staring at a screen for eight hours a day? 🛑 Stop! Traditional shadowing is dead. It burns out your top producers, overwhelms your new team members, and builds absolutely zero muscle memory. In this episode of the Ridiculously Amazing Insurance Agent Podcast, industry experts break down how to modernize your agency's onboarding. It's time to ditch the outdated methods and start training your staff the smart way—getting you real results, real fast. 👇 Here is what we break down in this episode: 👇 ❌ The Failure of Traditional Training Why old-school methods are holding your independent agency back: The Shadowing Trap: Why passive observation is highly inefficient and creates an unproductive bottleneck. Team Burnout: How long-term shadowing wears out your best veterans and stalls agency progress. Passive Learning vs. Action: Why watching a screen doesn't engage different learning styles or build necessary skills. 💡 Strategies for "Smart" Training How to shift from passive watching to active doing: Foundational Knowledge First: Establishing a clear base (personal vs. commercial, basic policy types) before diving into hands-on work. The Driver's Seat Method: Putting new hires in control early on while a veteran observes and offers real-time feedback. The Power of Roleplaying: Using interactive practice to build unstoppable confidence before they talk to difficult clients. "Teachbacks": Having the trainee teach you what they just learned to prove true clarity and mastery. Inspect What You Expect: Setting up structured 90-day onboarding plans with clear weekly benchmarks and accountability. 🎮 Engagement & Blended Learning How to keep your training sticky and fun: Diverse Micro-Content: Mixing short videos, podcasts, and live coaching to match every learning style. Gamification: Using friendly competitions and interactive games to test knowledge in a disarming environment. Continuous Mentorship: Treating training as an ongoing process with regular refreshers, not a one-time event. 🛠️ Tools & Resources to Scale Your Agency Get access to the exact tools built to do the heavy lifting for you: Insurance 101: A specialized program with entry-level videos perfect for agents, interns, support staff, and marketing teams. Agency-Building Tools: Check out our Leadership Launch Guide, customized training packages, and a library of over 1,000 blogs and videos! 🔔 Subscribe to the Ridiculously Amazing Insurance Agent Podcast to get weekly actionable strategies to scale your independent agency, streamline your training, and lead an elite team! 💬 Leave a comment below: Have you tried "Teachbacks" or roleplaying in your agency? How did your team react? Let's talk! 🔥 Dive into our latest blog How Agencies Help New Team Members Learn Insurance in Record Time https://bit.ly/4uoRLQ7 🎉 Get our FREE Template for The Perfect Insurance Process https://bit.ly/July2026Freemium 🚀 Ready to elevate your style? 🕶️ Explore our Ridiculously Amazing Insurance Agent Swag Store! https://bit.ly/4aazkY7 📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency's game – schedule your consultation now! https://bit.ly/meetwithAPP 🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website #TrainingInsuranceAgentsTheSmartWay #InsuranceAgentTraining #InsuranceAgencyOwner #IndependentInsuranceAgent #InsuranceOnboarding #AgencyManagement #InsurancePodcast #NewHireSuccess #InsuranceTraining #InsuranceEducation #AgencyGrowth #StaffOnboarding #InsuranceLeadership #SalesTraining #EmployeeRetention #AgencyOperations #Insurance101 #RoleplayTraining #ActiveLearning #RidiculouslyAmazingInsurance

    Training Insurance Agents the Smart Way: Real Results, Real Fast

  5. Jul 7

    How to Train New Insurance Agency Hires for Faster Success

    In this episode of the Ridiculously Amazing Insurance Agent Podcast, we break down exactly how to train new insurance agency hires for faster success, even if they have zero prior industry experience. Hiring green talent is one of the best ways to bring fresh energy and avoid inheriting other agencies' bad habits—but without a roadmap, it leads to massive frustration. We reveal the exact systems you need to build confidence quickly and turn industry newcomers into productive superstars. 🚀 If you want to stop guessing and start scaling, learning how to train new insurance agency hires for faster success is your ultimate competitive advantage! 📋 What We're Covering in This Episode: 🌱 Beginner-Friendly Foundations: How to strip away the overwhelming industry jargon and explain complex policy mechanics in plain, everyday English. 🧠 Demonstrated Knowledge: Moving past "passive listening." Discover how to use targeted quizzes, interactive role-play, and real-world scenarios to guarantee your hires can actually apply what they learn before they talk to your clients. 📈 Structured Onboarding: The power of setting weekly milestones and structured manager check-ins so you can accurately measure progress and keep training on track. ⏱️ Flexible, Self-Paced Learning: Why micro-learning wins. How providing short videos and quick-reference job aids allows hires to absorb information without experiencing burnout. 🛡️ The Massive Benefits: How investing heavily in a structured onboarding process slashes costly errors, sky-rockets producer productivity, and transforms team uncertainty into total mastery. 🎓 Future-Proofing Your Agency: Why training isn't just about filling an empty desk—it's about actively building the future asset value and leadership pipeline of your business. 💻 Introducing Insurance 101: A look inside our specialized course built specifically for industry newcomers, virtual assistants, interns, and support staff to break down complex concepts into practical, everyday lessons. 🎯 The Big Picture: Your independent agency can only grow as fast as your ability to successfully onboard new people. Stop winging your training and build a repeatable system that guarantees results. 🔗 Resources & Links: Read the full blog post here: https://bit.ly/3QpY0E4 Learn More About Insurance 101: https://bit.ly/appinsurance101 📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency's game – schedule your consultation now! https://bit.ly/meetwithAPP Visit our website for more agency growth resources: https://bit.ly/APP-Website Hit that 👍 button if you're ready to master your onboarding process, and make sure to Subscribe for more ridiculously amazing independent agency growth strategies! #HowToTrainNewInsuranceAgencyHiresForFasterSuccess #InsuranceAgentTraining #OnboardingSuccess #NewHireTraining #IndependentAgency #InsurancePodcast #AgencyGrowth #InsuranceOnboarding #InsuranceProducer #AgencyOwner #InsuranceLeadership #EmployeeOnboarding #InsuranceEducation #StaffDevelopment #InsuranceBusiness #AgencyPlaybook #InsuranceManagement #SalesOnboarding #InsuranceSalesTraining #InsuranceBroker

    How to Train New Insurance Agency Hires for Faster Success

  6. Jul 6

    Insurance Training Program: How to Learn Insurance Step-by-Step

    In this episode of the Ridiculously Amazing Insurance Agent Podcast, we're breaking down exactly how to transform your independent agency with an intentional insurance training program. Whether you're onboarding a fresh hire or upskilling a seasoned veteran, having a structured insurance training program is the absolute secret to retention, consistency, and massive growth. 🚀  No more "shadowing and praying." It's time to get strategic and learn how to scale your agency the right way! 📋 What We're Covering in This Episode: 🧱 Foundation & Culture First: Why every single hire needs to start at "square one." Learn how to align your team with your agency's history, current stats (policies & customer counts), and core vision. 💻 Tech & Systems Mastery: Stop the software confusion. We discuss how to train agents on your specific tech stack and how your systems talk to each other.  🦅 Decoding Carrier Appetites: Move past basic quoting. Teach your agents where to place business, why it goes there, and what your carriers actually want. 🔄 Standardized Processes: How to establish rock-solid procedures that guarantee a consistent, uniform customer experience every single time. 📝 Expectations & Accountability: Training isn't optional! Discover how to use benchmarks, interactive quizzes, and signed checklists to ensure your team actually gets it. 🛠️ Ultimate Training Tools: We dive into powerful resources like Insurance 101 for rookies, coverage-selling courses, and our "WOW" Customer Service program for mastering soft skills. 🗂️ Building Your Agency Playbook: Tips on creating quick-access tools for your staff, including tech cheat sheets, a glossary of terms, and a centralized procedure manual. 🎯 The Ultimate Goal: By combining intentional hiring with a clear 90-day roadmap, you'll build a reliable pipeline of capable, confident agents who are committed to staying with your agency for the long haul. 🔗 Resources & Links: Read the full blog post here: https://bit.ly/3SOlns4 Learn More About Insurance 101: https://bit.ly/appinsurance101 📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency's game – schedule your consultation now! https://bit.ly/meetwithAPP Visit our website for more agency growth resources: https://bit.ly/APP-Website Drop a 👍 if you're ready to level up your agency's training, and don't forget to Subscribe for more ridiculously amazing strategies!  #InsuranceAgent #InsuranceTraining #IndependentAgency #AgencyGrowth #InsurancePodcast #InsuranceOnboarding #InsuranceProducer #InsuranceLeadership #AgencyOwner #InsuranceEducation #EmployeeOnboarding #InsuranceSales #InsuranceBusiness #AgencyPlaybook

    Insurance Training Program: How to Learn Insurance Step-by-Step

  7. Jun 30

    Insurance Training for Beginners: Tools Agencies Use to Train New Hires Fast

    Welcome to another episode of the Ridiculously Amazing Insurance Agent Podcast! 🚀 Today, we break down insurance training for beginners: tools agencies use to train new hires fast. Are you tired of waiting around for the perfect "unicorn" job candidate to walk through your door? 🦄 With record retirements and a major labor shortage hitting the insurance industry, finding pre-licensed, tech-savvy rockstars living right down the street is nearly impossible. Stop wasting months hunting for a pre-packaged expert. The fastest-growing independent insurance agencies are winning by hiring for character—finding people who are humble, hungry, and teachable—and building their skills from scratch! 🛠️📈 In this episode, we expose why traditional "shadowing" models fail and share the exact tools and strategies you need to transition your training from basic definition "awareness" to real-world "execution." 👇 What We Cover in This Episode: 🛑 The "Unicorn" Trap: Why searching for the perfect candidate is killing your agency growth, and why it's easier to train the right person. ❌ The Myth of "Sitting With" Veterans: Why pairing a rookie with a seasoned pro usually backfires (and what to do instead). 🗺️ The 90-Day Structured Roadmap: How to build a step-by-step game plan that sets your new hire up for predictable success. 🏫 Agency School vs. Insurance 101: How to separate foundational knowledge for support roles from crucial soft skills like handling payments and setting up EFT. 🤖 Leveraging AI Tools: How smart agencies are using artificial intelligence to build custom trainers and quiz new employees automatically. ⚙️ Awareness vs. Execution: The vital distinction between a new hire knowing what an "endorsement" is versus actually knowing how to process one. 🤝 Hiring for Attitude: Why embracing the training gamble pays off when you invest in people with the right character.  Stop waiting for the perfect employee. Start building them! 🎯  🔗 Resources & Links: Read the full blog post here: https://bit.ly/41DEqqj Learn More About Insurance 101: https://bit.ly/appinsurance101 📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency's game – schedule your consultation now! https://bit.ly/meetwithAPP Visit our website for more agency growth resources: https://bit.ly/APP-Website If you enjoyed this episode, make sure to hit that LIKE button, drop a COMMENT with your go-to training tool, and SUBSCRIBE for more ridiculously amazing agency strategies! 🔔 #InsuranceTrainingForBeginners #InsuranceAgentTraining #InsurancePodcast #AgencyGrowth #IndependentInsuranceAgent #InsuranceAgent #NewHireOnboarding #AgencyLeadership #Insurance101 #InsuranceIndustry #TrainNewHiresFast #InsuranceSales #InsuranceTraining #StaffOnboarding #AgencyCulture #InsuranceBroker #90DayRoadmap #HiringForAttitude #InsuranceBusiness #RidiculouslyAmazing

    Insurance Training for Beginners: Tools Agencies Use to Train New Hires Fast

  8. Jun 29

    Training New Insurance Agents: How to Help New Team Members

    Welcome to another episode of the Ridiculously Amazing Insurance Agent Podcast! 🚀 Today, we dive into training new insurance agents: how to help new team members learn insurance in record time. Are you tired of the "sink or swim" method of onboarding? 🌊 In this episode, we tackle one of the biggest bottlenecks facing independent insurance agencies today. Finding experienced talent is harder than ever, which means your agency's growth depends on your ability to build talent from scratch. But traditional "shadowing" usually just leads to frustrated trainers, burned-out staff, and new hires walking out the door. 🚪❌  We break down the exact, structured frameworks top-performing agencies use to turn completely inexperienced hires into confident, independent producers and account managers. 👇 What We Cover in This Episode: ⚠️ The Pitfalls of Reactive Shadowing: Why relying on your top performers to train without a plan is destroying your agency culture. 🗺️ The 90-Day Insurance Roadmap: A month-by-month breakdown—Month 1 (Foundation), Month 2 (Application), and Month 3 (Independence). 📅 Weekly Game Plans: How to set intentional learning goals, assign designated trainers, and hit clear benchmarks. ⏱️ The Power of Daily Check-ins: Why meeting twice a day for quick syncs completely eliminates new-hire overwhelm. 📝 Accountability & Repetition: Utilizing checklists, skill sign-offs, role-playing, and quizzes to ensure information actually sticks. 🧠 Hiring for Attitude & Tech-Savviness: Why you need to stop looking for the "perfect resume" and start building the skills yourself. 🤖 Outsourcing Wisely: How to use outside resources and AI tools for licensing and system training so you can focus on in-house mentorship. Investing in a supportive training culture doesn't just save your sanity—it dramatically improves employee retention and boosts your client experience! 📈 🔗 Resources & Links: Read the full blog post here: https://bit.ly/4uoRLQ7 Learn More About Insurance 101: https://bit.ly/appinsurance101 📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency's game – schedule your consultation now! https://bit.ly/meetwithAPP  Visit our website for more agency growth resources: https://bit.ly/APP-Website  If you found value in this episode, please give us a LIKE, leave a COMMENT with your biggest training challenge, and SUBSCRIBE for more ridiculously amazing agency strategies! 🔔 #InsuranceAgency #InsuranceAgentTraining #InsurancePodcast #AgencyGrowth #IndependentInsuranceAgent #InsuranceAgent #EmployeeOnboarding #AgencyLeadership #InsuranceMarketing #InsuranceIndustry #TrainNewAgents #InsuranceSales #InsuranceTraining #StaffRetention #AgencyCulture #InsuranceBroker #90DayRoadmap #SalesTraining #InsuranceBusiness #RidiculouslyAmazing

    Training New Insurance Agents: How to Help New Team Members
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This is the Ridiculously Amazing Insurance Agent Podcast. This show is for growing insurance agencies looking to maximize their biggest investment- their people.

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