Medical Spa Insider

American Med Spa Association - AmSpa
  • 4.2 (58)
  • Entrepreneurship
  • Updated Biweekly

AmSpa Founder and CEO, Alex Thiersch, takes an in-depth look at today's aesthetic entrepreneurs and what makes them successful.

  1. Aug 6

    How to Future-Proof Your Med Spa Marketing

    In this episode of Medical Spa Insider, host Alex Tiersch sits down with Hugo Fernandez, CEO of Just Digital Inc., for an eye-opening conversation on the rapidly evolving intersection of artificial intelligence and medical spa marketing. With 14 years in the digital space, Hugo shares how recent breakthroughs in agentic AI, changing search engine behaviors, and shifting algorithms are fundamentally altering how patients find and book aesthetic providers. But while technology continues to shift, the foundation of a successful medical spa remains the same: authentic human experiences, solid technical setups, and strong patient relationships. Whether you're curious about how AI agents will handle future appointment scheduling or looking for simple ways to make your practice crawlable and discoverable online, this episode offers practical, high-level insights for every practice owner. Topics include: The AI Resurgence: How new AI tools act as an "amplifier" for creative, operational, and marketing efficiency. Human Experience as Original Content: Why real, unique stories in your treatment room are your greatest defense against generic "AI slop". The Future of Discovery: How AI platforms (like ChatGPT, Claude, and Gemini) crawl websites, reviews, and Google profiles to make hyper-personalized recommendations to users. Agentic AI & Direct Bookings: What to expect as AI agents begin interacting directly with calendars, EMRs, and patient schedules. Technical Marketing Fundamentals: Why structured FAQs, location clarity, schema markup, and proper source tracking still matter more than ever.

  2. Jul 29

    Female Trailblazers: Mindsets, Market Trends, and Scaling Success

    In this special episode of Medical Spa Insider, recorded live during Medical Spa Show weekend, AmSpa founder Alex Thiersch sits down with four prominent female leaders driving innovation and excellence across the medical aesthetics industry: Marlee Bruno, Melanie Speed, Shakira Cabrera, and Limor Weinberg (joined by Chloe Cell). Together, they explore the personal and professional evolutions required to transition from clinical backgrounds—including emergency medicine, trauma reconstructive surgery, and primary care—into successful med spa ownership, coaching, and international training. Key themes covered in this episode: Marlee Bruno shares her transition from ER medicine to owning a med spa, master life coaching, and the importance of "bootcamp-style" training for serious aesthetic providers. Melanie Speed breaks down the unique, filler-dominated demographic of Las Vegas and Beverly Hills, the shift toward youthful preventative treatments, and the critical need for industry training standards to avoid poor outcomes. Shakira Cabrera discusses leveraging a background in level-1 trauma plastic surgery to build systems-driven med spas, topically applied regenerative therapies, and educating practice owners on business sustainability. Limor Weinberg & Chloe Cell discuss the power of drive, shameless networking, and turning clinical expertise into scalable educational platforms like Limor’s national Lip Recipes tour.

  3. Jul 22

    The Science of Skin Health in Uncertain Times

    Is your practice set up to keep running smoothly during rough times? In this episode, AmSpa founder Alex Thiersch connects with Candace Noonan, Director of Education at Derma Concepts (the exclusive U.S. distributor of Environ Skin Care). Together, they dive into the economic realities currently impacting medical aesthetics—from rising global import costs and tariffs to shifting consumer spending habits.  Candace explains why discounting product prices in a results-driven practice erodes perceived value and devalues clinical outcomes. Instead, she outlines how business owners can reframe retail around comprehensive, protocol-based treatment plans and strategic bundling.  02:17 Industry sentiment about economic shifts 05:30 The dangers of discounting products 08:00 A strategy for absorbing overhead 14:24 Maintaining operational discipline 18:00 Building on the legacy of Environ 23:40 Streamlining to build long-term systems

  4. Jul 16

    The Longevity Shift in Medical Aesthetics

    In this jam-packed episode of Medical Spa Insider, AmSpa founder Alex Thiersch sits down with three leading aesthetic and wellness innovators at the Medical Spa Show to explore the massive shift toward longevity medicine, functional health, and internal wellness. First, Dr. Johnny Franco opens up about his personal 100-pound weight loss journey using GLP-1 medications and how he is pioneering treatment protocols to address "aesthetic maturity issues" like skin laxity and volume loss in younger patients. Next, Dr. Sabrina Fabi dives into hormonal optimization, sharing the fascinating neurobiology behind oxytocin receptors, topical hormone wellness, and why looking good is directly linked to how we feel. Finally, Dr. Maxwell Jen shares his journey from emergency medicine to founding Umi Anti-Aging, explaining why he runs a completely filler-free practice and how he balances cutting-edge international treatments with strict US regulatory frameworks. 01:20 The GLP-1 Patient Journey & "Aesthetic Maturity" 04:46 Proactive Treatment Protocols 10:48 The Aesthetic/Longevity Merger 17:41 The Science of Topical Oxytocin 24:56 From Emergency Medicine to Foundational Health 34:56Navigating International Innovations & Regulatory Compliance

  5. Jul 8

    Innovations, Regulations, and Leadership with Sheila Barbarino

    In this episode, Alex sits down with Sheila Barbarino, MD, FAAO, FAACS, FACS to talk about the fast-moving world of aesthetic medicine and what’s coming next. They discuss how international travel and research are helping shape new treatment options, from emerging fillers to the next generation of neurotoxins. The conversation dives into practical medical-legal safety advice, including how small daily habits can protect both patients and practices. Finally, the episode highlights the expanding leadership of women in medical aesthetics and why that shift matters for the industry’s future.  00:30 Aesthetics as a global industry 01:34 The intersection of medical safety and legal safety 05:06 How FDA regulation can create an innovation gap 16:45 Innovative new treatments and techniques for holistic treatment 23:15 The leadership role of women in aesthetics

  6. Jun 24

    Med Spa Lessons from Australia featuring Inside Aesthetics

    Aesthetics is truly a global market.  In this episode, we explore how Australia became a bellwether for the aesthetics industry, from the rise of Laser Clinics Australia to the impact of private equity, regulation, and changing patient behavior. Dr. Jake Sloane and David Segal, hosts of the Inside Aesthetics podcast, share hard-earned insights from navigating one of the most influential aesthetics markets in the world. If you’re a clinician, med spa owner, injector, or aesthetics business operator, this conversation offers practical lessons on compliance, business growth, patient trust, and what it takes to survive in a rapidly changing market. We break down how short-term financial pressure, consolidation, and boardroom decision-making can clash with the long-term, relationship-based nature of medical aesthetics. Discussion points include 03:08 — Jake and David's backgrounds and the origin of Inside Aesthetics  07:13 — How Laser Clinics Australia created a model for other med spas 10:02 — The impact of private equity on the business 18:58 — Why volume-driven models become harder to sustain 26:01 — Lessons for the U.S. from Australia’s regulatory experience 41:45 — Patient demand, shifting treatment preferences, and market pressure 52:39 — The importance of building a community

  7. Jun 17

    The Strategies Behind Galderma and Benev

    In this episode of Medical Spa Insider, Alex Thiersch facilitates high-level discussions with two industry executives shaping the trajectory of the aesthetic market. Silvina Nordenstahl, President of the US organization at Galderma, discusses the operational imperatives of scaling a global aesthetic enterprise and the central role of patient-centricity in long-term strategy. Following this, Ethan Min, CEO of Benev, outlines the strategic shift required to successfully introduce global innovations into the US market, focusing on the critical nature of regulatory compliance and the future of regenerative aesthetic technologies. This conversation provides a strategic perspective on navigating the current aesthetic landscape, emphasizing organizational culture, market validation, and the pursuit of long-term sustainable growth. Discussion points include: 03:00: Shifting to patient-centric innovation and addressing specific patient needs, such as weight loss and menopause support 06:15: Scaling and pursuing innovation without sacrificing safety and quality 08:20: Defining a high-performance culture and building a team to match 17:10: Benev's shift from traditional manufacturing model to a distribution platform 22:45: Using strict regulations to encourage higher quality standards  30:30: Regenerative medicine and collagen technologies emerging from the Korean market

  8. Jun 10

    The Gap Between Marketing Strategy and Execution

    Are you staying ahead of trends or falling behind? In this episode of Medical Spa Insider, Alex Thiersch sits down with Rob Pickell, CEO of Growth99, to analyze the shifting landscape of the aesthetic and wellness industry. The conversation examines the growing divergence between thriving, scalable practices and those struggling to navigate an increasingly competitive market. Pickell, utilizing his background in technology and SaaS, outlines why traditional healthcare business models are insufficient for modern med spas and details the critical necessity for precise market segmentation, operational efficiency, and the strategic integration of AI to drive sustainable, long-term growth. Discussion points include 03:13: Shifting from traditional insurance-based healthcare to the recurring revenue model  08:50: The evolution of integrated aesthetic marketing services  13:25: A widening gap between high-performing practices and those failing to adapt  23:28: Establishing marketing spend benchmarks 30:03: Market segmentation and differentiation; defining a specific target demographic  41:21: Evaluating the rapid adoption of AI and its practical applications

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4.2
out of 5
58 Ratings

About

AmSpa Founder and CEO, Alex Thiersch, takes an in-depth look at today's aesthetic entrepreneurs and what makes them successful.

Information

  • Creator
    American Med Spa Association - AmSpa
  • Years Active
    2018 - 2026
  • Episodes
    100
  • Rating
    Explicit
  • Copyright
    © All rights reserved
  • Show Website
    Medical Spa Insider

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