What separates pet businesses that are simply "good" from those people talk about, remember, and proudly recommend? Why do LIVE (in-person) experiences build deeper trust than any advert, post, or email ever could? And in an increasingly automated (and ai obsessed) world, how can you still creates real connection with your clients? In this episode, I'm just hours away from the early-bird deadline for IMPACT 2026, and I'm joined by my Enrich U partner, Elite Mastermind member, and IMPACT speaker, Tim Jackson. Together, we dig into one of the most powerful — and most overlooked — growth tools in the pet industry: live experiences. I share how events have shaped every major turning point in my own business journey, from handing out leaflets in a pet store in the early days, to touring the UK with seminars, to running masterminds, summits, and experiential business events today. Tim shares why attending Impact and other events like it consistently leaves business owners more confident, more inspired, and more ready to take decisive action. We also explore why, in an era of AI, automation, and digital noise, real human connection, storytelling, and shared experiences are becoming the ultimate differentiator for premium pet businesses. In this episode, you'll discover: The Experience Advantage – Why live events build stronger client and community loyalty. Information and Implementation – How interactive environments turn ideas into action. Human Connection in a Digital Age – Why real-world engagement is becoming more valuable, not less. Brand Elevation Through Experience – How standout businesses create stories clients share. What Makes Impact Different – Insights from inside the room with past attendees and speakers. Early bird tickets are still available for IMPACT 2026: How to Disnify Your Dog Daycare Business, happening February 16th–17th in Florida. This event is designed to give you the real-world Fast Pass for your business To grab your ticket go www.petbusinessmarketing.com/impact2026 Seriously, if you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now Huge thanks to our sponsors PawPal, who's amazing services you can find more about here: