Automotive State of The Union

Paul J Daly and Kyle Mountsier don’t just read headlines, they make the most important connections across car dealerships, general retail, tech, and culture. The goal? To help automotive leaders think clearer and move faster in a world that refuses to slow down. Whether you’re running a rooftop, building a brand, or just trying to keep up with everything shifting in the business of selling cars, this is your regular stop for a shot of news, insight, and a little bit of chaos…always rooted in people-first thinking.  From the showroom to Silicon Valley.  From Wall Street to Main Street. Paul and Kyle connect the dots, keep it real, and make it make sense. Learn more at https://www.asotu.com

  1. 8H AGO

    Hyundai Tesla Robot Wars, Ford Helps Out In Service, Burger King AI Manager

    Shoot us a Text. Episode #1280: Steve Greenfield is back as guest host as Hyundai takes aim at Tesla in the humanoid robot race, Ford pushes dealers toward same-day service with factory-backed AI support, and Burger King launches an always-listening “AI manager”. The EV race may be evolving into a robotics race. Hyundai is positioning its Atlas humanoid robot directly against Tesla’s Optimus, signaling that the next competitive edge for OEMs could be autonomous labor inside the plant. Both Atlas and Optimus are built on EV fundamentals: batteries, electric motors, advanced sensors, and AI. Hyundai’s Atlas boasts a 50kg payload—more than double Optimus’ cited 20kg—making it viable for heavier automotive assembly tasks.Hyundai plans plant deployment by 2028, starting with repetitive work like parts kitting before scaling into full assembly integration. Tesla is targeting similar in-house factory use for Optimus.Hyundai is investing $6.3B into a robotics factory and AI infrastructure, while Tesla maintains a cost advantage through vertical integration and in-house AI.Ford wants its franchised dealers fixing most vehicles the same day they arrive. Through a new initiative called Uptime Assist, the OEM is stepping deeper into service operations—targeting faster repairs, better parts flow, and stronger uptime for retail and fleet customers. Uptime Assist monitors every repair order opened by enrolled dealers. If a repair stretches beyond two days, Ford proactively reaches out with technical or parts support.70% of Ford repairs take less than 48 hours, but the network average repair time is still about five days. Since launching, the program has reduced repair times by 10–15%.Dedicated hardware and software hotlines now route dealers directly to specialists, cutting some diagnostic resolution times from eight hours to 20 minutes.Burger King is rolling out an AI-powered platform called BK Assistant that monitors nearly every aspect of restaurant operations—from inventory levels to employee-customer interactions—raising big questions about how AI oversight may reshape frontline work. The system aggregates POS data, inventory, equipment status, scheduling, and even drive-thru conversations into one dashboard for managers.A voice-enabled AI named “Patty” lives inside employee headsets, answering questions and flagging issues in real time.The platform generates a “friendliness score” by listening for phrases like “welcome to Burger King,” “please,” and “thank you.” Today’s show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight into what’s driving emplJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry. Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

    19 min
  2. 1D AGO

    Dealer Transparency Tracker, More Mobile Service Options, Consumer Confidence Up

    Shoot us a Text. Episode #1279: Today we break down CarEdge’s new Dealer Transparency Index shaking up pricing accountability, GM’s MobileService+ reboot with lower-cost gas crossovers, and a fresh bump in consumer confidence that could signal steadier showroom traffic ahead. CarEdge just launched a new public report card for dealers—and it’s aiming straight at pricing transparency. The AI-powered platform unveiled its Dealer Transparency Index, grading over 4,600 U.S. dealerships on how “real and honest” their pricing practices actually are. The Dealer Transparency Index (DTI) scores dealers on a 100-point scale, translating into A–F grades based on real out-the-door quotes.Scores are built from 40,000+ verified OTD quotes using CarEdge’s AI negotiation platform. Dealers can’t pay to improve their grade.The formula weighs doc fees (30%), add-ons (30%), dealer markups (30%), and quote data quality (10%).CarEdge lists 4,957 dealers in their search. 2,403 are graded A, 306 are graded F.CEO Zach Shefska clarified the mission: “We’re not anti-dealer. We’re anti-deception…"GM is retooling its MobileService+ strategy after dealers pushed back on the original $150,000 BrightDrop EV vans. Now, gas-powered crossovers are stepping in to power the next phase of at-home service—and dealers say this version actually pencils. Starting Q2, GM will offer upfitted 2026 Chevy Equinox, GMC Terrain and Cadillac XT5 models for mobile service.The move follows the cancellation of BrightDrop 600 production and dealer concerns over cost, size and battery range.Upfront costs are expected to be cut by at least half compared to the $150,000 EV van. Dealers can even self-install the service kit in 6–8 hours.The setup allows stores to remove the equipment and resell the vehicle later—far more flexible than the “one-and-done” BrightDrop approach.MobileService+ Director Chris Hornberger said the new models hit the mark: “This, we feel, is the sweet spot, exactly what the dealers are looking for.” Consumer confidence edged higher in February, snapping a January slide as Americans felt slightly better about jobs and the labor market. While optimism is still well below last year’s peak, expectations for the months ahead are starting to firm up. The Conference Board’s Consumer Confidence Index rose 2.2 points to 91.2, beating economist expectations of 87.The labor market differential improved, with more consumers saying jobs are “plentiful” versus “hard to get.” Today’s show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry. Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

    15 min
  3. 2D AGO

    Steve Greenfield on Dealer-Built Tech Products, BYD’s Stock Drop and More

    Shoot us a Text. Episode #1278: We’ve got Steve Greenfield joining the show today as a dealership-born AI platform lands a full cash exit and gears up for U.S. expansion—while China’s red-hot EV market hits a margin-crushing price war. A Dubai-born AI platform built by former dealership operators just scored a full cash exit. AlgoDriven has been acquired by San Francisco-based Emergence, delivering a full exit to investors including Oman Technology Fund, 500 Global, Social Capital, and Automotive Ventures.Founded in 2017, AlgoDriven provides AI tools for used-car appraisal, pricing, damage detection, and inquiry management—now used in 1,000+ dealerships across 10 countries.The platform analyzes over $25 billion in used vehicles annually and claims one in three used cars sold in Australia runs through its tech.The acquisition fuels expansion into the U.S. and Latin America while accelerating advanced AI development across valuation, inventory, and customer engagement.CEO Glenn Harwood said, “We built the product we wished we’d had ourselves… bringing data, intelligence, and automation to the used-car lifecycle—helping dealers price better, trade smarter and respond to customers faster.” China’s EV juggernaut is hitting turbulence. Even as BYD surpasses Tesla in global EV sales, investors are backing away. A brutal price war, shrinking subsidies, and 400 competing models have turned the world’s hottest EV market into what analysts are calling an industry “wartime” shakeout.BYD’s stock has fallen roughly 40% from its May peak, as January EV deliveries dropped 33% year-over-year and overall Chinese EV sales slid nearly 20%.Nearly 400 EV models are now for sale in China—more than double 2019 levels—with 100+ launched in just the past two years, fueling margin-crushing competition.Government incentives are fading. China reinstated half of its 10% vehicle purchase tax this year, with the full tax expected to return after 2027.Analysts estimate up to 40% of China’s auto production capacity is sitting unused, creating excess supply and accelerating the price spiral known locally as “involution.”Scott Kennedy of CSIS said the industry is entering a “wartime period,” predicting the field will shrink from hundreds of EV makers to just a handful long-term.Today’s show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight into what’s driving employee engagement and turnover - before employees leave. Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry. Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

    15 min
  4. 3D AGO

    Breaking Down The Tariff Situation, Plug-In Lambos, Return of the iPod

    Shoot us a Text. Episode #1277: The Supreme Court narrows emergency tariffs—but most auto duties remain, reshaping pricing and payments. Lamborghini shelves its EV plans in favor of hybrids. And Gen Z is ditching smartphones for iPods, chasing simpler tech in a distracted world. In our ASOTU daily email this morning, the team broke down the recent tariff news and what they mean for dealers. While one layer of trade pressure is gone after the Supreme Court’s ruling, most auto-related tariffs affecting dealers and buyers remain in place. The ruling targeted emergency tariffs under IEEPA, not those imposed under Sections 232 and 301—where most auto exposure still sits.Steel and aluminum levies remain active, keeping pressure on parts, repair costs, and supplier pricing.VIN-level data shows uneven price impact: Canada-built vehicles up nearly $4K, Japan-built up ~$3.3K, Germany-built ~$2.8K, and Mexico-built over $1.5K.Pricing is largely baked into 2026 MSRPs, so expect stabilization—not rollbacks. Incentives and allocation will move before stickers do.Bottom line for dealers: focus on payment certainty, availability, and clear next steps—not promises of price drops.Lamborghini is officially backing away from its all-electric ambitions. CEO Stephan Winkelmann says the brand’s customers just aren’t ready—and going all-in on EVs risks becoming an “expensive hobby.” The Lanzador EV, first shown in 2023, has been quietly canceled after internal debate stretching into late 2025. Instead, by 2030, every Lamborghini will be a plug-in hybrid.Winkelmann says the “acceptance curve” for EVs among Lambo buyers is flattening and “close to zero.” Gen Z is rediscovering the iPod—and not just for the nostalgia. With schools banning connected devices and digital burnout on the rise, Apple’s discontinued music player is becoming a low-tech escape hatch from the algorithm-driven chaos of smartphones. Google Trends shows 2025 searches for iPod Classic and Nano up 25% and 20% year-over-year.Refurbished iPod sales have climbed an average of 15.6% annually since 2022, according to Back Market.Students are using iPods as a workaround in phone-restricted schools—offline music without the distraction.The vibe shift? A simpler, distraction-free tech era that “felt more hopeful”—and a reminder that sometimes less tech is more freedom.Today’s show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight into what’s driving employee engagement Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry. Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

    15 min
  5. 4D AGO

    Dealer Count Down - Throughput Up, Used EV Values Rollercoaster, Consumers Delay Big Purchases

    Shoot us a Text. Episode #1276: The 2026 dealer census shows fewer franchise points but stronger per-store sales. Tesla resale values rise while other EVs slide post-tax-credit. And consumers are shifting away from big-ticket purchases, focusing instead on repairs, durability and value. The latest Automotive News dealer census shows a network that’s slimming down—but getting stronger. As OEMs right-size their footprints, throughput is climbing and single-brand stores are on the rise.The U.S. starts 2026 with 18,300 dealerships—just 11 fewer than last year—but total franchise points dropped 1.5% to 29,387.Exclusive, single-brand stores rose 1.2% to 13,351 locations as automakers continue network consolidation strategies.Buick (-20%), Lincoln (-9.9%) and Jaguar (-25%) all shrank networks intentionally, boosting per-store performance in the process.Average franchise throughput across the industry climbed 4.1% to 532 vehicles in 2025, with Toyota leading at 1,736 units per store, up 8%.19 brands improved throughput in 2025 — but 24 saw declines, including 12 brands down more than 10%. As networks shrink, the gap between healthy franchises and struggling ones is widening fast. When the $7,500 EV tax credit disappeared, most used EV prices fell. Except Tesla. While mainstream electric models lost value and OEMs started discounting hard, Tesla resale prices actually climbed — changing the whole picture.Used Tesla prices rose 4.3% since the credit ended, while other used EVs dropped an average of 3.6%.Because Tesla makes up such a big slice of the market, overall used EV prices actually rose 3.5% — but that’s a bit of a mirage.Lower-cost EVs like the Kona Electric, ID.4, Niro EV and Mach-E all lost around 5–6% in just a few months. The Porsche Taycan was the only non-Tesla model to see a price increase, at 4.1%Used EV market share fell 20% in four months, suggesting mainstream buyers aren’t rushing in — even with heavy new-EV discounts. Consumers are still spending — just not on the big stuff. Higher interest rates and tight housing turnover pushed shoppers towards smaller upgrades and essential repairs in 2025 — a trend expected to continue through 2026.Spending slowed across income groups late in 2025, especially households under $40K and over $150K.Large discretionary purchases like furniture and mattresses slowed sharply, while décor, kitchen items and maintenance held up.Home improvement spending softened for a third straight year but remains above pre-pandemic levels. Today’s show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight into what’s Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry. Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

    15 min
  6. FEB 20

    How Carvana Will Sell 3M Cars Per Year, Used EV Cost Curve, Gemini 3.1

    Shoot us a Text. Episode #1274: Today we unpack Carvana’s push toward 3 million annual sales and what ADESA means for scale, a new study showing used EVs winning on long-term ownership math in a firm wholesale market, and Google’s Gemini 3.1 Pro raising the stakes in the accelerating AI arms race. Carvana is doubling down on its bold goal of selling 3 million retail units annually by 2030–2035 — and ADESA is the engine under the hood. After a record 2025, the company says the runway is real. Carvana sold 596,641 vehicles in 2025, up 43%, with revenue jumping 49% to $20.3B. Net income hit a record $1.9B, and Q4 adjusted EBITDA reached $511M.CEO Ernie Garcia outlined a four-part plan: increase staffing, integrate retail production lines into more ADESA sites, build new lines, and eventually develop greenfield inspection centers.The company plans six to eight new ADESA integrations in 2026, with full buildouts costing $30–35M per site and adding 40,000 units of annual capacity each.We’ve got something a little tactical from this morning’s Automotive State of the Union email: A new University of Michigan study says three-year-old EVs now deliver the lowest seven-year total cost of ownership in the U.S. And in today’s firm Q1 wholesale market, that early depreciation story matters even more. Researchers reviewed 260,000 used listings across 17 cities, modeling price, depreciation, financing, insurance, maintenance, energy, and resale. In most cases, used BEVs came out cheapest to own.The key? Front-loaded depreciation. EVs drop harder in years one through three, lowering second-owner acquisition cost. After that, curves normalize — with battery warranty remaining as a major variable.With more off-lease EV volume coming, the opportunity is simple: buy where depreciation already did the heavy lifting and let the second buyer win on the math.Google just dropped Gemini 3.1 Pro, and early benchmarks suggest it may be one of the most powerful large language models yet. As the AI arms race heats up, the leap in “agentic” performance is turning heads across tech. Gemini 3.1 Pro is currently in preview, with general release coming soon. Observers say it’s a significant jump from Gemini 3, which was already considered highly capable last November.On independent benchmarks — including Humanity’s Last Exam — Google says the new model significantly outperformed its predecessor.Today’s show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight into what’s driving employee engagement and tur Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry. Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

    11 min
  7. FEB 19

    GM Bets on Lean Inventory, AI Taking Chips From Cars, The Power of Storytelling

    Shoot us a Text. Episode #1273: GM is staying lean to outmaneuver the next sales slowdown. AI’s appetite for memory chips could spark a new supply squeeze across autos and tech. Retailers are proving that telling better stories sells. Show Notes with links: General Motors is rewriting its inventory playbook, running 30–40% leaner and hoping that tighter supply, stronger cash flow, and faster decision-making could turn the next cycle into a competitive advantage.S&P Global Mobility forecasts U.S. sales down 2.5% to 15.8M units as affordability and softer EV demand weigh on the market.GM is targeting a 50–60 day supply versus the pre-pandemic 100+ days.Leaner inventory gives GM more flexibility to adjust incentives in a downturn without crushing profitability.Dealers have felt the squeeze, especially on affordable models, prompting GM to stage select Trax and Trailblazer units at ports to speed delivery.CFO Paul Jacobson summed up the strategy: “It’s easier to do when you have less inventory in the system because you can just respond much more quickly.” Just when the auto industry thought it survived the chip crisis, here comes round two—this time powered by AI. Data centers are devouring global memory supply, forcing automakers to brace for tighter supply, higher costs, and potential production headaches.AI data centers are soaking up global DRAM and memory production, with Western Digital and Seagate already sold out of most 2026 capacity.Memory chip prices have jumped 90% quarter-over-quarter, prompting PC makers like Dell to raise prices 15–20%.Tesla’s Elon Musk says the solution may be vertical integration: “We’re going to hit a chip wall if we don’t do the fab.” Retailers are doubling down on something we at More Than Cars know well—storytelling sells. Brands are shifting from simply stocking products to crafting narratives that spark emotion, build loyalty, and turn casual shoppers into long-term fans.Nordstrom says department stores no longer “introduce” brands—they help tell their story and build deeper consumer connection.Five Below credits curated social storytelling—merchandising and marketing working together—for stronger engagement with younger shoppers.Under Armour’s Kevin Plank says brands must inspire emotion: “The world does not need another capable apparel and footwear manufacturer. The world needs hope and they need a dream.” Today’s show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight into what’s driving employee engagement and turnover - before employees leave.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry. Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

    10 min
5
out of 5
31 Ratings

About

Paul J Daly and Kyle Mountsier don’t just read headlines, they make the most important connections across car dealerships, general retail, tech, and culture. The goal? To help automotive leaders think clearer and move faster in a world that refuses to slow down. Whether you’re running a rooftop, building a brand, or just trying to keep up with everything shifting in the business of selling cars, this is your regular stop for a shot of news, insight, and a little bit of chaos…always rooted in people-first thinking.  From the showroom to Silicon Valley.  From Wall Street to Main Street. Paul and Kyle connect the dots, keep it real, and make it make sense. Learn more at https://www.asotu.com

More From ASOTU Podcasts

You Might Also Like