Business Analysis Live!

International Institute of Business Analysis (IIBA)

Business analysis is one of the top trending skills today. From problem solvers to change agents to advocates, business analysis professionals perform many roles in organizations and governments all over the world. Join us every other Tuesday as host Susan Moore, Community Engagement Manager from the International Institute of Business Analysis (IIBA®), has candid practitioner chats with industry colleagues about business analysis topics. If you like to listen to lively discussions, interviews, and some great career advice, this podcast is for you!

  1. 3D AGO

    Your Authentic Voice

    What do opera singers know about business analysis? (Spoiler Alert: Turns out it’s more than you think)In this episode of Business Analysis Live, I sit down with Elias Mokole, opera singer, educator, and communication coach, to explore how the power of your voice can transform the way you connect with stakeholders. We go beyond logistics and talk about the art of intentional communication, self-awareness, and authenticity. Whether you’re introverted or extroverted, these practical insights will help you leverage your unique voice to build trust, adapt in the moment, and communicate with confidence.🎙️Episode Highlights • Why your voice matters in business analysis• Self-awareness as the foundation for effective communication• Breath work and calming techniques for high-pressure moments• Authenticity vs. imitation: finding your own sound• Practical tips for introverts and extroverts• The mental game behind speaking and presenting• How preparation and adaptability go hand-in-hand 🔗 Resources ·Connect with Susan on LinkedIn ·Connect with Elias on LinkedIn ·Follow Elias at Developing Your Authentic Voice Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at ⁠⁠⁠⁠https://www.iiba.org/ #BusinessAnalysis #CommunicationSkills #AuthenticVoice

    49 min
  2. OCT 28

    AI and Cybersecurity

    What do AI and cybersecurity have to do with business analysis? More than you think.In this episode of Business Analysis Live, I’m joined by Bindu Channaveerappa—consultant, author, and global speaker—to explore the fast-evolving intersection of AI and cybersecurity. We unpack how these two domains collide, what business analysis professionals need to understand about risk, and how we can step into a more strategic role as organizations race to adopt AI. If you’ve thought that cybersecurity and AI are for tech teams, you’ll find that this conversation is packed with insights that will help you rethink your role in the age of intelligent systems.🎙️Episode Highlights• The convergence of AI and cybersecurity• Why 95% of AI projects fail• How business analysis professionals can bring the human factor to AI• Data readiness and decision validation• Ethical and societal impacts of AI• Security mindset as a core business analysis competency• Reflection as a strategic practice🔗 Resources • Connect with Susan on LinkedIn• Connect with Bindu on LinkedIn• Get Bindu’s book Cyber Security and Business Analysis Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #Cybersecurity #AI

    50 min
  3. OCT 14

    Practicing Empathy in the Age of Burnout

    Feeling the pressure at work? You’re not alone—and you don’t have to power through it alone either. Let’s talk about how empathy can help us stay grounded, connected, and effective amid the constant change and competing demands.In this episode of Business Analysis Live, I’m joined by Chris Hoquis, educator and entrepreneur, for a heartfelt and insightful conversation about how practicing empathy can help us perform better work. We talk about how business analysis professionals can show up with intention, connect with stakeholders, and foster meaningful connections—even in digital spaces. From psychological safety to self-reflection, we dig into the human side of business analysis and why it matters more than ever in a post-pandemic world. 🎙️Episode Highlights• Pressure and change in today’s organizations• Empathy as a tool for resilience• Psychological safety and connection• Digital presence and intentionality• Empathy for yourself vs. others• Navigating burnout and understanding your capacity• Building trust through authentic engagement• Leadership and emotional toll in teams 🔗 Resources Connect with Susan on LinkedIn    Connect with Chris on LinkedInBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#Empathy #Pressure #BusinessAnalysis

    54 min
  4. SEP 30

    Cultural Diversity and Business Analysis

    Can cultural diversity supercharge your BA practice? Discover how language, empathy, and global perspectives unlock deeper stakeholder engagement.In this episode, I’m joined by Lungile Mnguni, a lead business analyst and business analysis community leader. September 24th, the date we recorded this episode, is Heritage Day in South Africa—a perfect moment to explore the rich intersection of culture and business analysis. Lungile and I explore how cultural diversity is a strategic advantage. From language and empathy to respect and inclusion, we discuss how these elements shape stakeholder engagement and team dynamics. This conversation is a celebration of what makes our global business analysis community so vibrant—and why cultural awareness is a must-have skill in your business analysis toolkit.Whether you're a seasoned BA or just starting out, this episode will inspire you to rethink how culture and connection drive performance, collaboration, and growth.🎙️Episode Highlights• Heritage Day and cultural celebration in South Africa• The role of language and respect in stakeholder engagement• Emotional intelligence and the spirit of Ubuntu• Continuous learning as a global BA skill• Volunteering and community building• Navigating titles vs. actual BA work• Tips for working with culturally diverse teams• Why joining professional communities matters🔗 Resources• Connect with Susan on LinkedIn• Connect with Lungile on LinkedInBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #CulturalDiversity #GlobalBACommunity

    48 min
  5. SEP 16

    The 3 R's of Business Analysis

    What do “Rethink, Reconnect, Revolutionize” mean for business analysis? Find out in this special episode of Business Analysis Live! 🎉Join host Susan Moore for this special episode of Business Analysis Live as we celebrate this year’s Festival of Business Analysis conference in Australia and New Zealand with inspiring conversations, fresh perspectives, and a look at what’s new for 2025.This episode dives into the “Three R’s” of business analysis—rethink, reconnect, and revolutionize. We meet the conference organizers, Luigi Bini, president of IIBA Australia and Abi Sachithanantham, Director of Branch Events & Marketing for IIBA Australia. Then we talk to four speakers to get a sample of the talks that are shaping the future of our profession. From antifragility to the “data dance,” to essential human skills in the age of AI, you’ll get a taste of what this year’s festival has to offer!2025 Festival of Business AnalysisThe online portion of the festival starts on Mon, Oct 13 and ends Fri, Oct 17. The in-person portion begins on Mon, Oct 20 and ends Fri, Oct 24 and will take place across New Zealand and Australia, with events in multiple cities and a flagship closing day in Sydney featuring keynote speakers, panels, and global IIBA leaders. Get your tickets, find the agenda and learn about the speakers at the Festival of Business Analysis. 🎙️Episode Highlights• Hear about this year’s Festival of Business Analysis organized by IIBA Australia• Rethink, reconnect, revolutionize our thinking about business analysis • Anti-fragility and thriving in disruption with Jan De Vries• Data governance and “mastering the data dance” with Dr. Joe Perez• Business analysts as leaders with Filip Hendrickx• Practical tools for BA planning with Kathy Berkidge 🔗 Resources· Connect with  Susan on LinkedIn · Find IIBA Australia on LinkedIn · Connect with Jan on LinkedIn · Connect with Dr. Perez on LinkedIn · Connect with Filip on LinkedIn · Connect with Kathy on LinkedIn Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #FestivalOfBusinessAnalysis #Leadership

    50 min
  6. SEP 2

    What is a Solutions Architect?

    What is a Solutions Architect, and how do you become one? In this episode, Susan Moore sits down with Solutions Architect, Sachin Bhoria, who shares his journey from business analysis to solutions architecture. We dig into the technical and human skills needed for the work and the surprising role that curiosity and trust play in solving business problems. If you’ve ever wondered how this role bridges strategy and technology—or if you’re considering it as your next career step—this conversation is full of insights you won’t want to miss. 🎙️Episode Highlights• What does a Solutions Architect do?• Your transferable skills from business analysis• The role of curiosity in solutions architecture work• Working with a tech stack (hello Microsoft!)• Building relationships and stakeholder trust• Spotting opportunities for process improvement• Certifications and career tips• Balancing business needs with technical solutions🔗 Resources• Connect with Susan on LinkedIn• Connect with Sachin on LinkedIn• Listen to episode #56 Launching Your Business Analysis Career with guest Sachin Bhoria• Listen to episode #81 What is a Functional Consultant? with guest AJ HawleyBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content! The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at ⁠⁠⁠⁠https://www.iiba.org/ #BusinessAnalysis #SolutionsArchitect #CareerGrowth

    47 min
  7. AUG 19

    Outcome-Driven Thinking

    What if the secret to delivering real value isn’t doing more, but thinking differently?In this episode of Business Analysis Live, I sit down with friend, storyteller, and author, Fabrício Laguna — the Brazilian BA — to explore the power of outcome-driven thinking. We talk about why focusing on outcomes (not just outputs) changes how we work, connect, and deliver change, and how this mindset can transform not only our projects, but our organizations and careers.Fabrício shares insights from his new book Please Hold: The Power of Outcome-Driven Thinking, blending the business analysis mindset with the art of storytelling. We talk about empathy, purpose, collaboration, and what it takes to move from “just doing tasks” to truly enabling change.🎙️Episode Highlights• How Fabricio defines outcome-driven vs. output-driven mindsets• Why storytelling is a powerful business analysis tool• The role of empathy in achieving better outcomes• How business analysis techniques build “muscle memory” for critical thinking• Connecting personal purpose to organizational goals• Encouraging collaboration and shared perspectives• Practical examples of shifting to an outcome focus🔗 Resources Connect with Susan on LinkedIn Connect with Fabricio on LinkedIn Learn more about Fabricio at https://thebrazilianba.com/ Download a free preview edition of Please Hold: The Powerof Outcome-Driven Thinking Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content! The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications. Learn more at ⁠⁠⁠⁠https://www.iiba.org/ #BusinessAnalysis #OutcomeDriven #Leadership

    47 min
  8. Working with Project Managers

    AUG 5

    Working with Project Managers

    Welcome to the 100th episode of Business Analysis Live! 🎉 In this milestone conversation, Susan Moore is joined by Laura Paton, LinkedIn Learning instructor, author and speaker, to explore the sometimes-confusing relationship between business analysts and project managers. We talk about common misunderstandings, areas of overlap, and how BAs and PMs can support each other for better outcomes. Laura gives lots of practical advice for navigating agile vs. waterfall approaches, transitioning roles, and expanding your career using business analysis competencies. Whether you work regularly with project managers or wear both hats yourself, this episode offers insights into how you can have better communication, collaboration, and outcomes with your project management partners. 🎙️Episode Highlights• Common misconceptions between BAs and PMs• How organizational context affects business analysis and project manager roles • Transferable skills between business analysis and project management• Collaboration tips for working with project managers early in an initiative• Areas of overlap including risk management and business analysis planning and monitoring• Advice on how business analysis professionals can assist project managers with managing up and seeing around corners• Project Managers, Scrum Masters, and Business Analysts. Oh my! • Expanding your business analysis career path into project management (or another path)• Business analysts and project managers working in non-IT environments• Portfolio and program management explained 🔗 Resources Connect with Susan on LinkedInConnect with Laura on LinkedinFind Laura’s latest course on projectmanagement communication with business analysts on LinkedInCheck out IIBA’s career specialization wheel for the kinds of roles that require business analysis skills Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content! The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #ProjectManagement #AgileLeadership

    55 min

Ratings & Reviews

4.8
out of 5
4 Ratings

About

Business analysis is one of the top trending skills today. From problem solvers to change agents to advocates, business analysis professionals perform many roles in organizations and governments all over the world. Join us every other Tuesday as host Susan Moore, Community Engagement Manager from the International Institute of Business Analysis (IIBA®), has candid practitioner chats with industry colleagues about business analysis topics. If you like to listen to lively discussions, interviews, and some great career advice, this podcast is for you!

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