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179 episodes
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Fixed Ops Roundtable Ted Ings
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- Business
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4.0 • 4 Ratings
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The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
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Rob Leary: Maximize Your Dealership’s Profit with Expert Warranty Analysis
Rob Leary is the Director of Sales at BG Products, Inc., where he oversees a robust network of over 800 representatives across North America. With extensive experience in the automotive industry, Rob brings invaluable insights into maximizing dealership profits through innovative warranty analysis solutions.Today, we delve into an essential yet often overlooked aspect of dealership operations—warranty analysis. Rob and his team are revolutionizing how dealerships approach warranty labor and p...
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Kerri Wise: Bridging the Trust Gap with Technology
How can technology bridge the trust gap between dealerships and customers? What role does flexibility in digital retailing play in modern automotive sales? Can technology truly revolutionize the fixed ops experience?In today's episode, we sit down with Kerri Wise Chief Marketing Officer at AutoFi and President of Women of Color Automotive Network (WOCAN). What We Discuss in This EpisodeKerri emphasizes the crucial role technology plays in bridging the trust gap between dealerships and cu...
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How to Boost Service Department Performance with Mikey B
How do you transform service advisors into confident, customer-centric professionals? What can a simple walk-around reveal that might save lives? In this special episode, I, Ted Ings, have the pleasure of hosting Mike "Mikey B" Bauer, Corporate Trainer at BG Products, Inc. Mikey B brings a wealth of knowledge and experience, transforming the landscape of fixed operations through innovative training methods and tools. From the importance of the service walk-around to the impact of proper ...
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Achieving Excellence in Fixed Operations with Dawn Newsome
Dawn Newsome is a seasoned automotive professional with nearly two decades of experience at Vaden Automotive Group. Based in Savannah, Georgia, she has climbed the ranks to become the Vice President of Fixed Operations. Dawn's journey is marked by her dedication to her career, her role as a mother, and her passion for mentoring the next generation in the automotive industry.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:Have you ever wondered what it tak...
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Maximizing Dealership Efficiency with Randy Koch
Randall (Randy) Koch is the VP of Partner Development at OEM Interactive, an industry leading marketing company. Randy brings a wealth of Automotive and e-commerce experience and expertise that is passionate about driving growth and building strong relationships within the industry.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:Randy opens up about the fundamental importance of parts in dealership success, drawing from his upbringing in a family deeply r...
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The Profit Potential of In-House Windshield Repair with Mark Haeck
Are dealerships leaving money on the table by outsourcing glass services? Dive into the latest episode of the Fixed Ops Roundtable, where we uncover how bringing glass services in-house can be a game-changer for customer satisfaction and revenue growth.In this episode I sit down with Mark Haeck, the Vice President of Business Development at GMS Glass Management Software, the driving force behind dealership glass solutions for over four decades.What We Discuss In This Episode:As we explore the...