Profitable Home Services Podcast

Diane Gardner; Your Profit Coach
  • 5.0 (11)
  • Entrepreneurship
  • Updated Weekly

Service Business owners are some of the busiest out there, wearing so many hats, putting out fires, trying to stand out and compete, grow the business and boost profits. Profit Coach Diane Gardner is on a mission to help owners grow faster with less stress so they can create more freedom and spend more time with family. Joined by top experts in the service business industry, they'll share key strategies in areas of finance, hiring, marketing, sales, management, operations and mindset. Plus hear from service professionals just like you share their success stories - all with the goal of helping you profit.

  1. 5d ago

    How To Choose The Best Small Business Retirement Plan With Bill Black

    Finding the best small business retirement plan for your specific situation can mean the difference between thousands of dollars in tax savings and thousands of dollars quietly walking out the door. I brought retirement plan specialist Bill Black back on the Profitable Home Services Podcast to dig into something I've been watching quietly unfold across the country, and it caught one of my California customers completely off guard when they learned they were two years past a state enrollment deadline.  Bill breaks down what state-mandated plans actually are, why payroll company plans often leave money on the table, and how a custom-designed plan can put more cash back in your pocket. Too many home service business owners think they're covered because they already have a retirement plan, but the type of plan you have matters more than most people realize. Don't let Sneaky Leaky get in through your retirement plan and steal what should be yours.    What You'll Learn… Why having a retirement plan doesn't mean you have the best small business retirement plan for your goals How state mandated plans are spreading across the country and what that means for your business The profit leak hiding inside high fund fees that most owners never think to question Why a 401k from a payroll company and a custom designed 401k are not the same thing How the best small business retirement plan can legally put more money in your pocket at tax time Tax credits that are available for owners who set up a new retirement plan and how much they're worth Why even one employee living in a different state could trigger plan requirements you never knew existed Key Moments… 0:45 What a State Mandated Retirement Plan Actually Is 6:11 Why Even One Employee Triggers Retirement Plan Requirements 11:09 How a Custom Plan Design Can Be The Best Small Business Retirement Plan 16:14 The 401k Myth That Costs Home Service Business Owners Real Money 23:01 How To Pick the Right Plan for Your Specific Business 28:10 Tax Credits Worth Up to $5,000 for Creating a New Retirement Plan 34:19 What Happens When Your Remote Employee Lives in Another State 39:30 Getting a Second Opinion to Find the Best Small Business Retirement Plan    🎧 Listen to all episodes at https://profitablehomeservices.com/ 🤝 Connect with Bill at https://pensionspecialist.net/bill-black/ 🔎 Get Bill's map of the states that require a state mandated retirement plan https://www.aarp.org/pri/initiatives/state-retirement-resource-center/savings-plans/ ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS  Profit Hotline ☎️ Busy but cash still feels tight? Join me for an open Profit Hotline (every Tuesday) and get help finding where profit is leaking. https://profithotline.com/ 5 Step Fast Cash Formula 💵 Get clear on when money comes in and goes out so you can plan ahead and stop cash flow surprises. https://taxcoach4you.com/cashflow/

    43 min

  2. May 18

    Why Busy Seasons Still Lead to Cash Flow Problems with Diane Gardner

    Busy seasons should fill your bank account, but if you're staring at a low balance wondering where the money went, cash flow problems may not be about your sales at all.  I talk with a lot of home service business owners, and one of the most common things I hear is that the money just seems to disappear even when the trucks are running and the phones are ringing.  BOOK A PROFIT IMPACT CALL ☎️ Let me find $45k in hidden profit leaks in your home service business in 45 minutes during a Profit Impact Call.  https://taxcoach4you.com/profitimpactcall/ In this episode, I'm walking you through the system I use with my clients to assign every dollar in their business a specific job, so money stops disappearing into one chaotic account and starts working with intention. Sneaky Leaky loves a business with one bank account and no plan, because that's exactly where profits quietly slip out the door. What You'll Learn… Why cash flow problems keep showing up even after your most profitable months The one question you need to ask before any dollar in your business gets spent How to stop cash flow problems by giving every dollar a clear and specific job Why one bank account for everything is one of the biggest profit leaks in home service businesses The six money jobs every home service business owner needs to set up right away Why overtime costs are often a sign your dollars don't have jobs yet How planning your money in advance puts you back in control of your business and your life   Key Moments… 0:45 Why Busy Seasons Still Create Cash Flow Problems  3:20 The One Bank Account Mistake Costing You Profits  6:10 How Overtime Becomes A Profit Leak Without A Money Plan  9:30 Real Story Of A Business Owner Living Payday To Payday  13:45 The Six Jobs Every Dollar In Your Business Needs  19:00 Taxes And Emergency Funds As A Cash Flow Problem Solution  24:10 Start Small And Get Your Money Working For You    🎧 Listen to all episodes at https://profitablehomeservices.com/ 🤝 Connect with Diane at https://profitcoach4you.com/ ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS  15 Profit Leaks Report 📖 You can't plug profit leaks until you find them. Find the hidden profit leaks in YOUR business with this free guide. https://profitcoach4you.com/profitleaks Profit Impact Call ☎️ Let me find $45k in hidden profit leaks in your home service business in 45 minutes during a Profit Impact Call.  https://taxcoach4you.com/profitimpactcall/

    34 min

  3. May 11

    Neglecting Loyal Customers Is Your Biggest Profit Leak with Kenny Ridgell

    The customers you already have are ready to hand you money, and most home service owners are walking right past it. Kenny Ridgell from Ridge Media joined me on the show to talk about where the real profit leak is hiding in your business. He told me about a client with around 1,500 active maintenance contracts who was only running about 500 visits a year, leaving roughly $60,000 in mostly pure profit sitting on the table from the other 1,000 customers who never got called. That kind of money sitting unclaimed is exactly where Sneaky Leaky loves to hang out. Kenny shares how to follow up with your loyal customers the right way, why your technicians are the most powerful sales tool you have, and how a few small systems can keep that profit in your pocket instead of letting it slip away.   What You'll Learn… Why your loyal customers are the cheapest source of new revenue you have The simple math that proves your maintenance contracts are sitting on hidden profit How to arm your technicians for cross-selling without turning them into salespeople Why the wrong tech in the wrong seat is quietly costing you thousands per visit What most home service owners get wrong about following up with loyal customers How tracking the right numbers tells you which 50% of your marketing is actually working The surprising profit leaks hiding in your billing, your parts house trips, and your apparel closet Key Moments… 1:05 The Biggest Profit Leak Hiding In Your Marketing Spend 9:23 Why Loyal Customers Are Cheaper Than Chasing New Leads 10:39 The Realtor Stat That Will Change How You Follow Up 14:57 The Battery Trick That Built Wildly Loyal Customers 16:13 Putting The Right Tech In The Right Seat For More Profit 29:41 The Hidden Cost Of Tech Trips Back To The Parts House 39:22 The Credit Card And Manual Billing Leaks Most Owners Ignore 🎧 Listen to all episodes at https://profitablehomeservices.com/ 🤝 Connect with Kenny at https://ridgemediallc.com/ ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS  15 Profit Leaks Report 📖 Spot the common places where money slips out of a service business and learn the fixes that keep more cash with you. https://profitcoach4you.com/profitleaks Profit Impact Call ☎️ Get a live review of your numbers so you can see where profit is leaking and walk away with a plan to save thousands.  https://taxcoach4you.com/profitimpactcall/

    45 min

  4. May 4

    Small Business Tax Strategies That Keep More Money in Your Pocket

    Tax season just wrapped up, and a lot of home service business owners are still stunned by the size of the check they wrote to the IRS. The frustration feels even sharper when you just had your best year ever, worked harder than you ever have, and then watched a huge chunk of that profit walk out the door to Uncle Sam. In this episode, I dig into the small business tax strategies that help you stop overpaying and start keeping more of what you make.  📗 Learn the ten common tax mistakes that cost home service businesses real money and how to avoid them. Get a free copy of the book here  https://taxcoach4you.com/mistakes/ You may be like my client in Georgia. He had never kept separate bank accounts, always owed the IRS, and had to run on installment agreements year after year. I helped him make one small change in setting up a dedicated tax account, and it changed everything for him. Sneaky Leaky loves tax season because he knows most owners avoid the topic until it is too late, so let's plug this profit leak together and take the pain out of next April.   What You'll Learn… Why most home service owners overpay the IRS without even knowing it The small business tax strategies that keep more money in your pocket How tax planning differs from tax preparation and why both matter Why one bank account is quietly draining your profits every year The one habit that removes the pain from tax season for good How the right small business tax strategies can save you thousands What most owners miss about the timing of real tax planning Key Moments… 0:27 The Loaded Question That Changes How You See Tax Season 3:00 Meet Sneaky Leaky And His Favorite Season 4:36 Small Business Tax Strategies Start With Separating Your Money 7:53 The Georgia Client Who Finally Got Free From The IRS 14:54 The Real Best Time To Start Planning Your Next Tax Bill 16:23 Small Business Tax Strategies Most Owners Are Missing 22:25 The First Step To Taking The Pain Out Of Tax Season   🎧 Listen to all episodes at https://profitablehomeservices.com/ ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS  10 Tax Mistakes Book 📗 Learn the ten common tax mistakes that cost home service businesses real money and how to avoid them. Get a free copy of the book here  https://taxcoach4you.com/mistakes/ Profit Impact Call ☎️ Get a live review of your numbers so you can see where profit is leaking and walk away with a plan to save thousands.  https://taxcoach4you.com/profitimpactcall/

    30 min

  5. Apr 27

    The Profit Is in the Numbers: Understanding Financial Statements With Gretchen Roberts

    Numbers don't lie, but they do hide, and if you're not reading them right, Sneaky Leaky is having a field day in your books. Understanding financial statements is one of the most important skills you can build as a home service business owner, and I know that sounds about as fun as a truck breaking down on a Friday afternoon.  GET THE 15 PROFIT LEAKS REPORT 📖 Spot the common places where money slips out of a service business and learn the fixes that keep more cash with you. https://profitcoach4you.com/profitleaks In this episode, I'm joined by Gretchen Roberts, CEO of Red Bike Advisors, a tax, accounting, and advisory firm that works with home service businesses all across the country. Gretchen has a gift for making numbers feel like a conversation instead of a lecture, and she brings that same energy here as we dig into profit and loss statements, cost of goods sold, expense ratios, and the real reason your bank account never quite matches your net profit.  I actually had a customer years ago who was running four service lines and throwing everything into one bucket, and it wasn't until we broke those numbers out that we discovered one line was silently eating the profits of the others, which is exactly the kind of thing Gretchen and I want to help you catch before Sneaky Leaky drains another year of your hard work. What You'll Learn… Why understanding financial statements starts with clean, up to date books How to know whether your cost of goods sold number is actually telling the truth What expense ratios reveal about where your profits are going each month Why understanding financial statements monthly creates patterns you can act on The real reason your bank account doesn't match your net profit at year end How separating revenue by service line can expose a profit drain you didn't know existed What pricing has to do with profit and why not raising your rates is costing you money   Key Moments… 0:45 Why Clean Books Are The Foundation Of Understanding Financial Statements 5:10 How To Know If Your Bookkeeper Is Actually Doing A Good Job 9:30 Cost Of Goods Sold Versus Overhead And Why The Difference Matters 14:15 How Expense Ratios Help You See Where Your Money Is Really Going 19:00 Why Understanding Financial Statements Means Looking Beyond Your Bank Balance 24:30 How Breaking Revenue Into Service Lines Reveals Hidden Profit Drains 29:45 The Owner Salary Problem And Why It Skews Your Cost Of Goods Sold 34:20 What The Profit Time Index Tells You About Working "In" Versus "On" Your Business 38:50 Expenses Below The Bottom Line That Explain Where Your Profit Went 43:30 Why Not Raising Your Prices Every Year Is A Profit Leak You Cannot Afford 46:15 Where To Start When You Want To Find And Fix Your Profit Leaks Today 🎧 Listen to all episodes at https://profitablehomeservices.com/ 🤝 Connect with Gretchen at https://redbikeadvisors.com/ ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS  15 Profit Leaks Report 📖 Spot the common places where money slips out of a service business and learn the fixes that keep more cash with you. https://profitcoach4you.com/profitleaks Profit Impact Call ☎️ Get a live review of your numbers so you can see where profit is leaking and walk away with a plan to save thousands.  https://taxcoach4you.com/profitimpactcall/

    50 min

  6. Apr 20

    Are You Overpaying Taxes Without Even Knowing It?

    Tax season just closed, and if you wrote a big check to the IRS, you need to hear this. Overpaying taxes is one of the most widespread profit leaks I see across every type of home service business, from plumbing and roofing to HVAC and electrical. Most owners never realize it's happening because their accountant is doing exactly what they were trained to do, which is record history and file returns, not look ahead for savings. FREE TAX MISTAKES BOOK 📗 Learn the ten common tax mistakes that cost home service businesses real money and how to avoid them. Get a free copy of the book here  https://taxcoach4you.com/mistakes/ I recently sat down with a new client who had been paying a million dollars a year in income taxes for three years, and his prior accountant had never once said, "Do you realize you have options?" We found just one strategy together that will save him $400,000 on this year's return alone. That's what happens when you stop letting Sneaky Leaky hide in your tax return.   What You'll Learn… Why overpaying taxes is a profit leak most home service owners never think to check How the difference between tax preparation and tax planning affects your bottom line What it means to have a proactive tax advisor on your financial team Why your entity structure may be costing you money you don't know you're losing How overpaying taxes quietly drains the cash you need for everything else The one question to ask your accountant that will tell you everything you need to know Why the best time to talk about tax savings is never during tax season Key Moments… 0:45 Overpaying Taxes Is A Profit Leak Most Owners Overlook  3:20 Why Your Accountant May Not Be Saving You Money  6:10 Tax Preparation Vs Tax Planning And Why It Matters  9:30 Real Examples Of Overpaying Taxes And What Changed  13:00 Wrong Entity Structure And Missing Deductions  16:45 What A Proactive Tax Advisor Actually Does For You  20:10 How To Stop Overpaying Taxes And Keep More Of What You Earn   🎧 Listen to all episodes at https://profitablehomeservices.com/   ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS  15 Profit Leaks Report 📖 Spot the common places where money slips out of a service business and learn the fixes that keep more cash with you. https://profitcoach4you.com/profitleaks Profit Impact Call ☎️ Get a live review of your numbers so you can see where profit is leaking and walk away with a plan to save thousands.  https://taxcoach4you.com/profitimpactcall/

    29 min

  7. Apr 13

    Reduce Employee Turnover and Stop One Of The Biggest Profit Leaks In Your Business with Jonathan Whistman

    Hiring problems are not just frustrating; they are quietly draining your profits every single day. I was talking with Jonathan about how many owners think they just need more sales, when in reality Sneaky Leaky is sitting right inside their team. He shared a story about a company that thought its turnover was under 20%, but when they actually looked at the numbers, it was really 230%. That kind of hidden cost does not show up clearly on your reports, but it is absolutely impacting your bottom line. FREE BREAK EVEN BREATHROUGH WORKSHEET  📊 Find your true monthly break even number so you can make pricing and planning decisions with confidence. https://taxcoach4you.com/monthlynut/ If you want to reduce employee turnover and finally keep the right people in your business, this episode is going to open your eyes to what is really going on. What You'll Learn… Why reducing employee turnover starts with owning it as a leadership problem How hiring mistakes create hidden profit leaks that never show on your reports The one belief shift that stops the cycle of repeating the same bad year Why are A players not rare, but your process makes them hard to find How to reduce employee turnover by building a company that people choose to stay in What the think-feel-act model reveals about employee performance and behavior Why your business attracts the exact team your systems are designed to produce   Key Moments… 0:45 Hidden Profit Leak In Hiring And Turnover 4:20 Why Reducing Employee Turnover Starts With Leadership Ownership 8:10 The Real Cost Of Hiring Mistakes And Mis Hires 12:30 Understanding A B And C Player Impact On Revenue 17:15 How To Reduce Employee Turnover By Building The Right Environment 22:40 The Think Feel Act Model That Drives Team Behavior 28:50 Creating Identity And Culture That Retains Top Performers 34:20 The Leadership Shift That Stops Repeating The Same Year   🎧 Listen to all episodes at https://profitablehomeservices.com/ 🤝 Connect with Jonathan at https://www.thesalesboss.com/ or https://www.whohire.com/ ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS  Break Even Breakthrough Worksheet (Monthly Nut) 📊 Find your true monthly break even number so you can make pricing and planning decisions with confidence. https://taxcoach4you.com/monthlynut/ Profit Impact Call ☎️ Get a live review of your numbers so you can see where profit is leaking and walk away with a plan to save thousands.  https://taxcoach4you.com/profitimpactcall/

    40 min

  8. Mar 30

    Facebook Advertising For Small Businesses That Generate Revenue With Nick Trevillian

    Pouring money into a marketing agency and still watching your schedule sit half empty is one of the most frustrating feelings in business. Facebook advertising for small businesses does not have to be complicated, expensive, or handed off to someone who barely knows your trade.  LEARN ABOUT THE PROFIT FIRST METHOD 💲See how the Profit First structure helps you pay yourself, control expenses, and keep steady profit all year.  https://taxcoach4you.com/profit-first/ I brought Nick Trevillian onto the Profitable Home Services Podcast because the conversations inside our coaching group have been too good to keep to ourselves. Nick has been an entrepreneur for 20 years, owns part of a heating and cooling company, and has helped a Phoenix HVAC owner generate $1.8 million and 320 new customers by simply learning to run his own ads with the right message. Nick is helping us kick Sneaky Leaky to the curb in this episode with his experience in generating leads for home service businesses through social media and more.    What You'll Learn… Why Facebook advertising for small businesses beats paying an agency every time How to use Meta's AI targeting to reach dream customers without touching demographics The one thing that makes or breaks any ad, and it is not the budget How to turn a single job site video into a digital door knock for the whole neighborhood What most owners miss about following up with leads sitting cold in their database Why Facebook advertising for small businesses works best when you stop acting like an influencer How two emails and zero ads generated $150,000 in repair and replacement revenue in two weeks   Key Moments… 0:45 How Nick Built His First Seven-Figure Business Before Facebook Existed 4:30 Why Lead Generation Solves Almost Every Revenue Problem 9:15 The Day Facebook Ads Went From Overwhelming To Four Clicks 14:00 Facebook Advertising For Small Businesses As Digital Door Knocking 19:30 The Pest Control Owner Who Netted 2,400 Dollars On His Very First Ad 24:45 Your Customer Database Is The Biggest Profit Leak You Are Ignoring 30:10 Why Facebook Advertising For Small Businesses Starts With A Better Offer 🎧 Listen to all episodes at https://profitablehomeservices.com/ 🤝 Connect with Nick at https://www.nicholastrevillian.com/ ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS  Profit First Method 💲See how the Profit First structure helps you pay yourself, control expenses, and keep steady profit all year.  https://taxcoach4you.com/profit-first/ Profit Impact Call ☎️ Get a live review of your numbers so you can see where profit is leaking and walk away with a plan to save thousands.  https://taxcoach4you.com/profitimpactcall/

    47 min
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5
out of 5
11 Ratings

About

Service Business owners are some of the busiest out there, wearing so many hats, putting out fires, trying to stand out and compete, grow the business and boost profits. Profit Coach Diane Gardner is on a mission to help owners grow faster with less stress so they can create more freedom and spend more time with family. Joined by top experts in the service business industry, they'll share key strategies in areas of finance, hiring, marketing, sales, management, operations and mindset. Plus hear from service professionals just like you share their success stories - all with the goal of helping you profit.

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