Maximum Lawyer

Maximum Lawyer

Are you running or starting your own law firm? This is your podcast.

  1. Missed Leads, Bad Hires, and AI Disruption

    2D AGO

    Missed Leads, Bad Hires, and AI Disruption

    Watch the YouTube version of this episode HERE Are you looking for some advice for strengthening your skills as a lawyer? In this episode of the Maximum Lawyer Guild Live Show, host Tyson Mutrux leads a dynamic discussion on lost leads in customer service, the top interview question job candidates should ask, and the ethics of employee poaching in tech. Using a training video of an initial client call, Tyson talks about lost leads in customer service and how firms can improve communication and establish processes with clients. It is important to know when to simply sign up a client as opposed to trying to get every piece of information. For this caller, they just needed help and the employee was focused on typing everything down, pressing for photos and using escalating behaviour. In contentious situations where callers are distressed, it is best to let them speak and provide a comforting environment where the person feels heard and the employee shows empathy.  Tyson delves into questions that candidates should ask to uncover real company values. One of the questions is focused on having the manager describe the kind of person that should not work for the firm. For a manager, this will catch you off guard. But for a prospective candidate, this will allow you to understand how the company sees themselves and the kind of traits and attributes they hold close and value. It will also give you clarity on if it is the type of firm you are wanting to work for. Listen in to learn more! 04:38 Lessons from the Lost Lead  09:04 The #1 Job Candidate Question 12:36 Poaching in Tech: Meta vs. OpenAI  16:47 Jaguar’s Rebranding Flop 21:08 LLaMA AI Update & Live Demo Tune in to today’s episode and checkout the full show notes here.

    27 min
  2. This Is What High Performers Actually Do Differently

    JUL 5

    This Is What High Performers Actually Do Differently

    Watch the YouTube version of this episode HERE Are you a business owner looking for tips to create a stronger business? In this episode of the Maximum Lawyer Podcast, host Tyson Mutrux explores essential strategies for entrepreneurs, focusing on copywriting, productivity, and decision-making. Copywriting can be used as an advertising tool and can reel in business if done right. Using the Copywriting Playbook, Tyson shares some tips on how to use it effectively for a business. First  is to make a specific promise, then add a vehicle or method for that promise, move on to including a timeline and then finish by anchoring it with a number. What this does is show the individual looking at your business what you are going to help them achieve or what they will get out of working with you. It is a quick and catchy tagline that will entice the individual. Tyson also provides some tips on how a business owner can make effective business decisions. One tip is that you only need 51% certainty to make a decision. If you have a bunch of decisions up in the air and you don't know what move to make, if you are more than sure on which direction to go, follow it. Don’t take more than 48 hours to make a decision on anything for your business. Another tip is to hire someone based on 3 questions: What specific result will this person own? How do they move the firm forward? Should this role be done in-house or outsourced? If you can answer these questions, you are ready to hire. Take a listen to learn more! 2:18 Breakdown of effective copywriting strategies12:38 Tips for faster, more effective business decisions20:07 Harvard Business Review study on productivity34:16 How AI is changing job applications Tune in to today’s episode and checkout the full show notes here.

    41 min
  3. Couples Series: Vision, Support, and Shared Ownership with Nicole and Caleb Payne

    JUL 4

    Couples Series: Vision, Support, and Shared Ownership with Nicole and Caleb Payne

    Watch the YouTube version of this episode HERE Are you a couple who work together and are looking for tips on creating a better business and relationship? In this episode, Tyson chats with 3 married couples and talks about a variety of topics, including defining success and how to build strong partnerships in marriage and business. Tyson chats with the final couple, Caleb and Nicole about their differences in drive that helps maintain a good business and marriage. Caleb is more issue-driven while Nicole is more business-driven. Meshing the needs of a business with strategies to solve issues is a delicate balance to ensure a business can thrive. For couples working together, it is important to establish what each person brings to the business and how different perspectives and ways of conducting business can ultimately lead to success. Listen in.  01:30 Success and Firm Changes03:39 15-Year Vision for the Firm10:24 Managing Stress During Major Life Changes 19:14 Talking About Work at Home: Nicole’s View21:21 When Home and Work Conflicts Overlap: Nicole’s Story26:30 Lessons About Marriage from Running a Firm Tune in to today’s episode and checkout the full show notes here.  Connect with Caleb and Nicole: Website Facebook InstagramLinkedInResources: Join the Guild MembershipSubscribe to the Maximum Lawyer Youtube ChannelFollow us on InstagramJoin the Facebook GroupFollow the Facebook PageFollow us on LinkedIn

    49 min
  4. How to Treat Your Law Firm Like an Asset (Not a Job)

    JUN 24

    How to Treat Your Law Firm Like an Asset (Not a Job)

    Watch the YouTube version of this episode HERE Are you a law firm owner looking for strategies to build a better business? In this episode of Maximum Lawyer, Tyson interviews Jonathan Hawkins, an attorney specializing in advising law firms on business management and legal strategy. Jonathan shares practical insights on building strong client retainer agreements, protecting against associate turnover, and planning for partnership transitions.  Jonathan shares some strategies law firms need to use to protect themselves when associates leave and take clients with them. One thing to embed in your processes is establishing partnership agreements with lawyers you hire. This is a way to outline stipulations as it relates to a lawyer leaving and taking a client. Though a client has the ultimate choice, it can be included in an agreement that a lawyer should not encourage their client to leave with them. As a firm owner, this protects your downside and provides you with some sort of protection when it comes to losing clients. Tyson and Jonathan chat about value drivers for law firms and how owners can enhance their practice when it comes time to sell. A big value driver for a potential buyer are the employees. If a new owner is looking to take over, having solid employees and a good leadership team will attract someone to jump in. It will make the transition much smoother and leave the buyer feeling confident in their decision. Another value driver are marketing systems. If your firm has great systems to market itself, someone will be more inclined to buy because they see the dedication that exists within the firm and how it presents itself. Listen in to learn more! 2:17 Advice on foundational systems for new law firms 4:09 Strategies to protect law firms when associates leave 9:57 Common legal protections firms neglect 28:27 Additional value drivers for law firms36:34 The importance of succession and incapacity planning  Tune in to today’s episode and checkout the full show notes here.  Connect with Jonathan: Website Linkedin

    47 min
4.9
out of 5
197 Ratings

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Are you running or starting your own law firm? This is your podcast.

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