The Elevate Podcast

Patricia Nowakowski
  • 4.9 (38)
  • Entrepreneurship

Join Patricia Nowakowski every other Monday to elevate your mindset & business! Patricia is a coach for salon owners as well as a commission salon owner, studio rental owner and founder of Opulent Beauty Pro. Patricia shares her two decades of experience in the beauty industry, packing each episode with practical advice that will take you from feeling overwhelmed to feeling empowered in your business!

ELEVATE INSIDER

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$9.99/month or $79.99/year

  1. Aug 10

    199: The One Training Your Salon Is Probably Missing

    Most salons spend countless hours training their teams on consultations, technical skills, customer service, policies, and procedures. But there's one area that often gets overlooked, and it could be costing you thousands of dollars in lost guests. In this episode, we're talking about guest recovery and why every salon needs more than just a redo policy. You'll learn how to create a clear system for handling unhappy guests, train your team to navigate difficult conversations with confidence, and turn complaints into opportunities to build trust and loyalty. I'll also share why guest feedback is one of the most valuable training tools you have, how to identify gaps in your systems, and the role playing exercises every salon should be practicing. Plus, I've created my Guest Recovery Playbook, featuring 25 real world guest recovery scenarios you can use to train your team. If you're an Elevate Insider, this resource is included with your membership. If you've ever wondered why some salons lose guests after a complaint while others create lifelong loyal clients, this episode will show you the difference. Download the guest recovery training guide here: https://opulentbeautypro.mykajabi.com/offers/Rk7VxLbh

    199: The One Training Your Salon Is Probably Missing

  2. Aug 10 • Subscribers Only

    INSIDER: The one training your salon is probably missing

    Most salons spend countless hours training their teams on consultations, technical skills, customer service, policies, and procedures. But there's one area that often gets overlooked, and it could be costing you thousands of dollars in lost guests. In this episode, we're talking about guest recovery and why every salon needs more than just a redo policy. You'll learn how to create a clear system for handling unhappy guests, train your team to navigate difficult conversations with confidence, and turn complaints into opportunities to build trust and loyalty. I'll also share why guest feedback is one of the most valuable training tools you have, how to identify gaps in your systems, and the role playing exercises every salon should be practicing. Plus, I've created my Guest Recovery Playbook, featuring 25 real world guest recovery scenarios you can use to train your team. If you're an Elevate Insider, this resource is included with your membership. If you've ever wondered why some salons lose guests after a complaint while others create lifelong loyal clients, this episode will show you the difference. Download the guest recovery training guide here, use the code in the episode at checkout: https://opulentbeautypro.mykajabi.com/offers/Rk7VxLbh

    INSIDER: The one training your salon is probably missing

  3. Aug 6 • Subscribers Only

    INSIDER LEADERSHIP TIP: The Systems That Separate Busy Salons from Profitable Salons

    Most salon owners don't have a talent problem. They have a systems problem. In this episode, I'm breaking down the operational systems that determine whether your salon simply stays busy or consistently grows in revenue, profitability, and team performance. The truth is, being fully booked doesn't automatically mean you're running a healthy business. We'll walk through the key systems every established salon needs, including stylist training, consultations, rebooking, retail, pricing, team accountability, performance tracking, guest experience, and financial health. I'll also share the common gaps I see inside salons and the simple changes that can create massive long term results. If you've ever felt like your salon depends too much on you, your team isn't performing consistently, or your profits don't reflect how hard you're working, this episode is for you. Be sure to download the Salon Operations & Growth Checklist, your step by step audit designed to help you identify what's working, what's missing, and exactly where your biggest opportunities for growth are. Whether you implement one idea or all of them, you'll leave this episode with practical strategies to build a salon that's more profitable, more consistent, and far easier to lead. Download your pdf here code in the episode: https://opulentbeautypro.mykajabi.com/offers/bC895PXJ

    INSIDER LEADERSHIP TIP: The Systems That Separate Busy Salons from Profitable Salons

  4. Aug 3

    198: The Inner Work Every Successful Salon Owner Must Do With Guest Jeffrey Combs

    Success in business isn't just about better systems, stronger marketing, or hiring the right people. More often than not, the biggest barriers to growth are the beliefs, fears, and emotional patterns we carry with us every day. In this powerful episode of The Elevate Podcast, I sit down with my personal coach, Jeffrey Combs, owner of Mastermind Seminars, to explore the inner work that every salon owner needs to do if they truly want to build a thriving business and a fulfilling life. Jeffrey has spent decades helping entrepreneurs identify the unconscious patterns that keep them stuck. Together, we discuss how anxiety, self esteem, fear of rejection, codependency, people pleasing, and limiting beliefs influence leadership, pricing, hiring, team culture, sales, and decision making. Whether you're struggling to grow your salon, constantly feeling overwhelmed, or simply know you're capable of more, this conversation will challenge you to look beyond the surface and begin transforming from the inside out. If you're ready to stop repeating the same cycles and start leading with confidence and clarity, this is an episode you won't want to miss. https://goldenmastermind.com/

    198: The Inner Work Every Successful Salon Owner Must Do With Guest Jeffrey Combs

  5. Jul 14 • Subscribers Only

    INSIDER LEADERSHIP TIP: Ego Is the Enemy of Great Leadership

    Every leader has an ego. The difference is whether you let it lead or learn to manage it. In this episode, you'll discover how ego quietly affects communication, accountability, decision making, and your team culture. The leaders who grow the fastest aren't the ones who know everything. They're the ones willing to learn.

    INSIDER LEADERSHIP TIP: Ego Is the Enemy of Great Leadership

  6. Jul 10

    197:The Salon That Will Make or Break Your Career: The Questions Every Stylist Should Ask and Every Salon Owner Should Be Ready to Answer

    Choosing a salon is one of the biggest decisions you'll make in your career, yet it's also one of the least understood. Too many stylists accept a position because the salon looks beautiful, their friends work there, or the commission percentage sounds appealing without asking the questions that truly determine their long-term success. In this episode, I break down how to reverse engineer your career before you ever step into an interview. We'll discuss how to create a clear five-year vision, identify the leadership style that's right for you, understand how your environment influences your habits and success, and why surrounding yourself with high performers can dramatically change the trajectory of your career. We'll also uncover the biggest myths around commission, average ticket, pricing, product charges, and earning potential so you can evaluate opportunities based on real income not just percentages on paper. You'll learn the questions every stylist should ask before accepting a position and how to recognize the green flags and red flags that often determine whether a salon will accelerate or limit your growth. And if you're a salon owner, this episode is just as valuable for you. You'll discover what today's top talent is really looking for, the questions ambitious stylists should be asking during an interview, and whether your salon is positioned to answer them with confidence. We'll discuss how your leadership, culture, compensation structure, education, career paths, and ability to develop high performers all impact your ability to attract and retain exceptional talent. If you want to build a salon that people choose because of the opportunities you create not just the commission you offer this episode will challenge you to see your business through the eyes of the next generation of stylists. Whether you're just graduating beauty school, considering a career move, or building a salon that top talent is excited to join, this episode will give you the framework to make intentional decisions that create long-term success. Because the salon you choose or the salon you build doesn't just determine where people work. It helps determine who they become.

    197:The Salon That Will Make or Break Your Career: The Questions Every Stylist Should Ask and Every Salon Owner Should Be Ready to Answer

  7. Jul 8 • Subscribers Only

    INSIDER: The Salon That Will Make or Break Your Career: The Questions Every Stylist Should Ask and Every Salon Owner Should Be Ready to Answer

    Choosing a salon is one of the biggest decisions you'll make in your career, yet it's also one of the least understood. Too many stylists accept a position because the salon looks beautiful, their friends work there, or the commission percentage sounds appealing—without asking the questions that truly determine their long-term success. In this episode, I break down how to reverse engineer your career before you ever step into an interview. We'll discuss how to create a clear five-year vision, identify the leadership style that's right for you, understand how your environment influences your habits and success, and why surrounding yourself with high performers can dramatically change the trajectory of your career. We'll also uncover the biggest myths around commission, average ticket, pricing, product charges, and earning potential so you can evaluate opportunities based on real income—not just percentages on paper. You'll learn the questions every stylist should ask before accepting a position and how to recognize the green flags and red flags that often determine whether a salon will accelerate or limit your growth. And if you're a salon owner, this episode is just as valuable for you. You'll discover what today's top talent is really looking for, the questions ambitious stylists should be asking during an interview, and whether your salon is positioned to answer them with confidence. We'll discuss how your leadership, culture, compensation structure, education, career paths, and ability to develop high performers all impact your ability to attract and retain exceptional talent. If you want to build a salon that people choose because of the opportunities you create—not just the commission you offer—this episode will challenge you to see your business through the eyes of the next generation of stylists. Whether you're just graduating beauty school, considering a career move, or building a salon that top talent is excited to join, this episode will give you the framework to make intentional decisions that create long-term success. Because the salon you choose—or the salon you build—doesn't just determine where people work. It helps determine who they become.

    INSIDER: The Salon That Will Make or Break Your Career: The Questions Every Stylist Should Ask and Every Salon Owner Should Be Ready to Answer

  8. Jun 30 • Subscribers Only

    INSIDER LEADERSHIP TIP: Great Leaders Take Ownership

    Leadership isn't about making excuses. It's about taking ownership. In this quick leadership tip, I dive into one of the biggest differences between average leaders and exceptional ones: accountability. Whether you're leading a salon, a business, or a team, your ability to own your decisions, your results, and your mistakes sets the standard for everyone around you. You'll learn why accountability creates trust, how excuses quietly erode your culture, and the mindset shift that allows great leaders to grow through challenges instead of avoiding them. If you want a stronger team, better results, and a business built on responsibility instead of blame, this is a leadership lesson you won't want to miss.

    INSIDER LEADERSHIP TIP: Great Leaders Take Ownership
See All (292)

4.9
out of 5
38 Ratings

About

Join Patricia Nowakowski every other Monday to elevate your mindset & business! Patricia is a coach for salon owners as well as a commission salon owner, studio rental owner and founder of Opulent Beauty Pro. Patricia shares her two decades of experience in the beauty industry, packing each episode with practical advice that will take you from feeling overwhelmed to feeling empowered in your business!

Information

  • Creator
    Patricia Nowakowski
  • Years Active
    2022 - 2026
  • Episodes
    292
  • Rating
    Clean
  • Show Website
    The Elevate Podcast
  • Provider
    The Elevate Podcast

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