The Loan Officer Podcast

Dustin Owen
  • 4.8 (214)
  • Entrepreneurship
  • Updated Semiweekly

This show makes the boring FUN! Imagine if Joe Rogan and Dave Ramsey had a baby. That’s this show! These guys teach the sh*t they don’t teach in school. Their goal is to simplify topics that range from personal finance, purchasing real estate & obtaining home loans to being a successful mortgage originator, running a business and finding success as a sales professional. The mission is simple; to invite you into the room where it happens. They strive to teach you how to create opportunities even when it can be a struggle to get your foot in the door. While there is a lot of content geared specifically towards mortgage professionals, the majority of the episodes will resonate will all audience members. (Not just mortgage lenders!) D.O. (Dustin Owen) is the creator & host. He is a 20+ year veteran of the mortgage industry, a real estate investor, business coach and angel investor. J.C. (John Coleman) is the co-host / producer of the show. J.C. has 15+ years’ experience as an Emmy Award-Winning Content Creator & Marketer.

  1. 5h ago

    The Most Effective Follow-Up Strategies Every Loan Officer Needs to Know | Ep. 34

    In this episode, mortgage expert Dustin Owen delves into a widespread misconception that many loan officers face: the belief that their primary challenge is a lack of leads, when in reality, the true issue often lies in ineffective follow-up strategies. Dustin explains that simply reaching out with generic messages such as "just checking in" or "touching base" rarely elicits a response from borrowers. These types of messages fail to engage clients because they do not offer any compelling reason for the borrower to reply or move forward in the process. Instead, Dustin emphasizes that effective follow-up should always add value to the conversation. He suggests that each interaction should either provide new information, make the decision-making process easier for the client, or ask targeted, specific questions that prompt a meaningful response. By doing so, loan officers can position themselves as trusted advisors rather than persistent salespeople. To help loan officers improve their follow-up techniques, Dustin outlines five actionable follow-up strategies. First, he recommends scenario updates, where officers share new loan options or changes in market conditions that could impact the borrower’s situation. Second, he suggests property-specific outreach, such as sending information about new listings or recent sales that match the client’s interests. Third, he advocates for sharing educational content, like articles or videos that help borrowers better understand the mortgage process or current market trends. Fourth, he highlights the importance of milestone check-ins, reaching out at key points in the client’s journey to offer support and guidance. Finally, he encourages direct communication, which involves asking clear, specific questions that require a response, rather than vague or open-ended inquiries. Dustin also stresses that these follow-up principles are just as important when building and maintaining relationships with realtors. He points out that meaningful follow-up with real estate partners should feel like genuine guidance and support, not like chasing or pestering. By consistently providing value and demonstrating expertise, loan officers can strengthen their professional relationships and become the go-to resource for both borrowers and realtors alike. TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs/  Reserve Your Cabin For TLOP UNITE 2026: Caribbean Takeover 👉🏼 https://tloponline.com/tlop-unite-2026

    The Most Effective Follow-Up Strategies Every Loan Officer Needs to Know | Ep. 34

  2. 1d ago

    Most Originators Struggle With These 5 Things | Ep. 646

    In this episode of the Loan Officer Podcast, host Dustin Owen is joined by Marketing Mike and producer Karina Mojica as they dive into a series of frequently asked questions submitted by mortgage professionals from across the country. The trio explores a wide range of timely topics, offering practical advice and real-world insights for both new and experienced loan officers. They begin by discussing the latest industry trends, highlighting how disciplined and intentional originators continue to thrive even in the face of ongoing affordability challenges and a shifting market landscape. Throughout the conversation, Dustin, Mike, and Karina emphasize the importance of adaptability and a strong work ethic, noting that those who remain focused and proactive are finding success despite the current headwinds. Key topics covered in the episode include how to choose the right employer in today’s competitive environment, the signs that indicate it’s time to hire a loan officer assistant, and why lunch-and-learn events remain a valuable tool for building relationships and generating business. Dustin also shares his perspective on the biggest mistake he sees loan officers make: neglecting the operational side of their business in favor of focusing solely on originating loans. He stresses the need for a balanced approach that prioritizes both client service and efficient business management. The episode wraps up with a look ahead to the highly anticipated TLOP Unite cruise event, which promises networking and educational opportunities for mortgage professionals, as well as a special offer for listeners, a free 14-day coaching trial available at tloponline.com. Whether you’re looking to grow your business, improve your processes, or stay up-to-date on industry trends, this episode is packed with actionable tips and valuable resources for loan officers at every stage of their careers. TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs/  Reserve Your Cabin For TLOP UNITE 2026: Caribbean Takeover 👉🏼 https://tloponline.com/tlop-unite-2026

  3. 4d ago

    Ten Roadblocks Holding Back Mortgage and Financial Sales Professionals | Ep. 645

    In this episode of the Loan Officer Podcast, host Dustin Owen is joined by Marketing Mike Siciliano and producer Karina Mojica for a comprehensive discussion on the ten most common areas where mortgage and financial services sales professionals often find themselves stuck or struggling to advance. Together, they dive deep into the recurring challenges that can hinder growth and success in the industry. The conversation covers a range of critical topics, including ineffective or poor calendar management, which can lead to missed opportunities and a lack of productivity, as well as the pitfalls of having an unfocused or scattershot referral strategy. They also address the consequences of inconsistent or infrequent asking for referrals, which can limit the growth of a professional’s network and client base, and the risks associated with lacking clearly documented processes that ensure consistency and efficiency in daily operations. Throughout the episode, Dustin and Mike share a wealth of actionable advice and practical tips for overcoming these obstacles. They emphasize the importance of diligently tracking sales activity to identify patterns and areas for improvement, and discuss strategies for reinvesting in your business to foster long-term growth and stability. The hosts also encourage listeners to adopt a forward-thinking mindset, focusing on sustainable success rather than short-term gains, and to make the crucial shift from being a technician, someone who only works in the business, to becoming a true business operator who works on the business. By sharing real-world examples and proven strategies, the episode aims to empower loan officers, realtors, and financial advisors to recognize their own blind spots and take meaningful, practical steps toward achieving sustainable growth in their careers. Whether you’re new to the industry or a seasoned professional, this episode provides valuable insights and guidance to help you break through common barriers and reach your full potential. TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs  Reserve Your Cabin For TLOP UNITE 2026: Caribbean Takeover 👉🏼 https://tloponline.com/tlop-unite-2026  Loan officer looking for a new place to call home? 👉🏼 https://specials.lower.com/tlop

  4. Jul 17

    The 5 Most Crucial Reasons You're Struggling to Close Mortgage Deals | Ep. 33

    In this episode, mortgage industry veteran Dustin Owen delves into the reasons why many business professionals may find themselves struggling to achieve the results they desire. Drawing from over 20 years of hands-on experience in the mortgage sector, Dustin shares insights gained from building a billion-dollar mortgage operation from the ground up and personally assisting more than 2,000 families in realizing their dream of homeownership. Throughout the conversation, he identifies and explores five key barriers that often hold professionals back: appearance, communication style, lack of confidence, lack of experience, and limited visibility within their industry or community. Rather than simply recommending the latest sales scripts, trendy tools, or quick-fix strategies, Dustin emphasizes the importance of focusing on personal development as the foundation for long-term success. He explains that true growth and improved business outcomes begin with self-awareness and a commitment to continuous improvement. Dustin offers practical, actionable advice on how to present oneself professionally, including tips on attire, body language, and first impressions. He also discusses the critical role of clear and effective communication, sharing techniques for articulating ideas with confidence and connecting authentically with clients and colleagues. Furthermore, Dustin addresses the challenge of building confidence, especially for those who are new to the industry or stepping into leadership roles. He provides guidance on how to intentionally grow one’s skills and knowledge base, stressing the value of ongoing education and learning from both successes and failures. Lastly, he highlights the importance of expanding one’s network and increasing visibility, whether through community involvement, social media presence, or professional associations. By focusing on these core areas of personal and professional development, Dustin encourages listeners to take proactive steps toward unlocking better business results. He reminds his audience that sustainable success is rarely about shortcuts or gimmicks, but rather about cultivating the habits, mindset, and relationships that lead to lasting achievement in any field. TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs  Reserve Your Cabin For TLOP UNITE 2026: Caribbean Takeover 👉🏼 https://tloponline.com/tlop-unite-2026

    The 5 Most Crucial Reasons You're Struggling to Close Mortgage Deals | Ep. 33

  5. Jul 16

    How Can Mortgage Loan Officers Generate Leads and Fund Loans by Live Streaming on TikTok? | Ep. 644

    In this episode of the Loan Officer Podcast, host Dustin Owen sits down with Luke Walker, a mortgage loan originator at Barrett Financial who has built his business almost entirely through TikTok. Luke shares his journey from working in accounting to transitioning into the mortgage industry, explaining in detail how he leveraged TikTok videos and live streaming to generate a steady stream of leads, with a particular focus on VA loans for veterans. By going live on TikTok every day, Luke is able to engage directly with potential clients, answer their questions in real time, and establish trust, resulting in an impressive three to five qualified leads per hour. This consistent lead generation has enabled him to close four to six loans each month, significantly growing his business in a relatively short period of time. Luke also discusses how his innovative approach to social media marketing caught the attention of his colleague Bill Pace, and together they decided to expand their efforts by launching a dedicated live streaming division at Barrett Financial. Recognizing the potential for other mortgage professionals to benefit from this strategy, they developed a comprehensive certification course designed to teach others how to effectively use TikTok and live streaming to grow their own mortgage businesses. This course and division are now open to all mortgage professionals, regardless of experience level, providing them with the tools, techniques, and support needed to succeed in the rapidly evolving digital landscape. Throughout the episode, Luke offers valuable insights, practical tips, and inspiring stories for anyone interested in harnessing the power of social media to transform their mortgage career. TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs/  Reserve Your Cabin For TLOP UNITE 2026: Caribbean Takeover 👉🏼 https://tloponline.com/tlop-unite-2026

  6. Jul 13

    The Greatest Insights and Predictions for Mortgage Pros in Mid 2026 | Ep. 643

    In this comprehensive mid-year review episode of the Loan Officer Podcast, host Dustin Owen is joined by Marketing Mike and producer Karina "Special K" Mojica to provide an in-depth recap of the first half of 2026 and share their insights for the remainder of the year. The trio delves into the ongoing unpredictability of interest rates, exploring how fluctuating rates have impacted both homebuyers and mortgage professionals across the country. They also examine persistent regional inventory challenges, highlighting how limited housing supply continues to shape market dynamics and create hurdles for both buyers and sellers. Additionally, the team discusses the trend of flat home price growth in many markets, analyzing the factors contributing to this stabilization and what it could mean for the industry moving forward. Throughout the episode, Dustin emphasizes the importance of building resilient business strategies that can withstand market volatility. He encourages listeners to embrace artificial intelligence as a valuable tool for streamlining operations, improving client experiences, and staying ahead of the competition. The conversation also covers the necessity of diversifying referral sources, with practical tips on expanding professional networks and cultivating new partnerships to drive business growth. As the episode draws to a close, the team shifts focus to their highly anticipated TLOP Unite Caribbean Takeover cruise conference, set to take place in September. They invite mortgage professionals from across the industry to join them for this unique event, which promises opportunities for networking, professional development, and personal growth. With an eye on the future, Dustin, Mike, and Karina encourage their audience to leverage these connections and insights to successfully navigate the evolving mortgage landscape as they head into 2027. TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs/  Reserve Your Cabin For TLOP UNITE 2026: Caribbean Takeover 👉🏼 https://tloponline.com/tlop-unite-2026  Loan officer looking for a new place to call home? 👉🏼 https://specials.lower.com/tlop

  7. Jul 9

    The Greatest Mortgage Originator Stories That Turn Challenges Into Homeownership Wins | Ep. 642

    n this special edition of the Loan Officer Podcast, host Dustin Owen brings listeners an exclusive collection of highlights from the acclaimed "Talk Mortgage To Me" series. This episode shines a spotlight on innovative, real-world mortgage solutions shared by some of the industry's top producers: Mike Smalley, Christine Wilson, and Jason Purcell. Mike Smalley kicks things off by delving into the strategic advantages of adjusting loan terms during the refinancing process. He explains how making small changes such as shortening the loan term or increasing monthly payments, can significantly accelerate equity growth for homeowners, helping them build wealth more quickly and efficiently. Next, Christine Wilson takes on one of the most persistent misconceptions in homebuying: the belief that a 20% down payment is always required. She breaks down the numbers and demonstrates how mortgage insurance, often misunderstood, can actually be a powerful financial tool. By leveraging mortgage insurance, Christine shows how buyers can enter the market sooner, preserve cash for other investments, and still achieve their homeownership goals without waiting years to save a large down payment. Jason Purcell then shares a compelling case study involving a self-employed borrower with a complex financial profile. Using his expertise, Jason navigated the challenges of inconsistent income documentation and successfully qualified the client through a profit and loss loan program. His story highlights the importance of understanding unique borrower situations and utilizing specialized loan products to open doors that might otherwise remain closed. Throughout the episode, Dustin Owen and his guests emphasize the importance of creativity, adaptability, and deep product knowledge in the mortgage industry. Their stories not only showcase practical solutions but also serve as inspiration for loan officers everywhere, encouraging them to think outside the box and find innovative ways to say "yes" for their clients, no matter how complex the scenario. This special edition is a must-listen for anyone looking to elevate their mortgage practice and better serve their clients’ needs. TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs  Reserve Your Cabin For TLOP UNITE 2026: Caribbean Takeover 👉🏼 https://tloponline.com/tlop-unite-2026

  8. Jul 7

    Crushing Quotas and Building Empires: Dustin Owen and Dave Savage Reveal All | Ep. 641

    In this special episode of the Loan Officer Podcast, host Dustin Owen is joined by Dave Savage, the founder of Mortgage Coach, for an in-depth conversation packed with valuable insights. Drawing from over 600 episodes and decades of combined industry experience, Dustin and Dave share the most important lessons they have learned throughout their careers. They take a close look at the evolving loan officer playbook for 2026, offering listeners a comprehensive overview of what it takes to succeed in a rapidly changing mortgage landscape. The discussion covers a wide range of practical strategies, including effective lead generation techniques, building and maintaining strong referral partner networks, and making the most of emerging AI tools to streamline processes and enhance client experiences. Dustin provides a detailed breakdown of actionable steps that both new and seasoned originators can implement immediately to improve their business. He also recommends a selection of essential books that every loan officer should read to stay ahead of industry trends and sharpen their skills. In addition, Dustin and Dave highlight a variety of coaching resources designed to support ongoing professional growth and development. Throughout the episode, they stress the importance of combining technical proficiency with consistent relationship-building efforts. According to Dustin and Dave, this combination remains the cornerstone of a sustainable and successful mortgage career, regardless of market conditions or technological advancements. Their conversation serves as a roadmap for loan officers who are committed to long-term success and excellence in the mortgage industry. TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs  Reserve Your Cabin For TLOP UNITE 2026: Caribbean Takeover 👉🏼 https://tloponline.com/tlop-unite-2026  Loan officer looking for a new place to call home? 👉🏼 https://specials.lower.com/tlop

See All (677)

4.8
out of 5
214 Ratings

About

This show makes the boring FUN! Imagine if Joe Rogan and Dave Ramsey had a baby. That’s this show! These guys teach the sh*t they don’t teach in school. Their goal is to simplify topics that range from personal finance, purchasing real estate & obtaining home loans to being a successful mortgage originator, running a business and finding success as a sales professional. The mission is simple; to invite you into the room where it happens. They strive to teach you how to create opportunities even when it can be a struggle to get your foot in the door. While there is a lot of content geared specifically towards mortgage professionals, the majority of the episodes will resonate will all audience members. (Not just mortgage lenders!) D.O. (Dustin Owen) is the creator & host. He is a 20+ year veteran of the mortgage industry, a real estate investor, business coach and angel investor. J.C. (John Coleman) is the co-host / producer of the show. J.C. has 15+ years’ experience as an Emmy Award-Winning Content Creator & Marketer.

Information

  • Creator
    Dustin Owen
  • Years Active
    2020 - 2026
  • Episodes
    677
  • Rating
    Explicit
  • Copyright
    © Copyright 2020 All rights reserved.
  • Show Website
    The Loan Officer Podcast

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