Referrals Done Right

Scott Grates
  • 4.7 (13)
  • Entrepreneurship
  • Updated Semiweekly

The Secret to Creating Infinite Opportunities to Grow Your Small Business. Hosted by Scott Grates.

  1. 1d ago

    #173 - Emotionally Wealthy • Karen Conlon

    In this episode of Referrals Done Right, Scott Grates sits down with psychotherapist and coach Karen Conlon to explore what can exist beneath the surface of success. Karen explains how childhood conditioning can shape the way high achievers approach work and relationships. They discuss how the drive to achieve can sometimes come from a need for validation instead of genuine fulfillment. The conversation explores people pleasing, self-awareness, and the pressure to always have the answer. Karen shares why curiosity can help us build stronger relationships with clients and the people closest to us. She also explains why major transitions can feel like grief when our identity is tied to what we do. The episode is a reminder that success means more when it is aligned with who you actually want to be. In This Episode: • How childhood patterns can continue to influence our behavior as adults. • The difference between achieving from internal fulfillment and seeking external validation. • Why people pleasing can quietly lead high achievers to ignore their own needs. • How curiosity and empathy can create deeper relationships at work and at home. • Why self-awareness can help you redefine success on your own terms. --- Karen Conlon's Links: Website - https://karenconlon.com Linkedin - https://www.linkedin.com/in/karenconlonlcsw YouTube - https://www.youtube.com/channel/UCy-yaUREWiHBJNxwze7zI4w Spotify - https://open.spotify.com/show/1BxaZasAk68BD5mRkD59cI IG - https://www.instagram.com/karen_conlon_lcsw --- Scott Grates' Links: Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #173 - Emotionally Wealthy • Karen Conlon

  2. 5d ago

    #172 - Movement is Not Achievement

    In this solo episode of Referrals Done Right, Scott Grates challenges the idea that being busy means being productive. A packed calendar and a long to do list can create plenty of movement. That does not always mean you are moving toward something that matters. Sometimes the most productive thing you can do is stop long enough to choose the right direction. Scott shares a simple approach for creating more intention in your work and relationships. Instead of reacting to everything that demands your attention, start by deciding what matters most. That same principle applies to relationship building. One meaningful conversation can create more value than dozens of surface level interactions. In This Episode: • Why movement and achievement are not the same thing. • How busyness can distract us from asking the questions that actually matter. • Why creating space can help you identify where your attention belongs. • How to measure relationship building by depth instead of activity. • Three questions that can help you build each day around purpose and intention. --- Scott Grates' Links: The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #172 - Movement is Not Achievement

  3. Sep 28

    #171 - The Joyful Strategist • Jennifer Gomez

    In this episode of Referrals Done Right, Scott Grates sits down with Jennifer Gomez to explore why joy should not be something we wait to experience after success. Jennifer shares her journey as a high achiever who spent years chasing the next accomplishment. Eventually, she realized achievement alone was not creating the fulfillment she expected. Jennifer explains how joy can become a strategy for better leadership and a more intentional life. She shares why alignment starts with being honest with yourself. The conversation also explores trust and clear communication within a team. When leaders understand themselves and create space for others to thrive, stronger relationships can lead to meaningful growth. In This Episode: • Why joy and happiness are not the same thing. • How constant achievement can still leave high performers feeling unfulfilled. • Why alignment begins with getting honest about what you actually want. • How clarity and trust can help leaders stop putting out fires. • Why stronger relationships within your team can become a strategy for growth. --- Jennifer Gomez's Links: Linkedin - https://www.linkedin.com/in/jgomez225 Website - https://www.thejoyfulstrategist.com --- Scott Grates' Links: Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #171 - The Joyful Strategist • Jennifer Gomez

  4. Sep 24

    #170 - Better Conversations

    In this solo episode of Referrals Done Right, Scott Grates explores what happens when we stop treating every conversation like it needs an agenda. Business conversations can quickly become tactical without us even realizing it. Instead of searching for an opportunity, Scott challenges us to become genuinely curious about the person in front of us. Scott explains why great conversationalists often spend less time talking and more time listening. Thoughtful questions can give people the space to discover their own answers. Remembering what matters to someone can also make them feel valued. In a referral driven business, that kind of attention can become a powerful foundation for trust. In this episode: • Why some of the best conversations have no destination. • How genuine curiosity can create deeper relationships. • Why asking another question can be more powerful than sharing your own story. • The difference between making yourself known and making someone feel known. • How listening and remembering can build the trust behind future referrals. --- Scott Grates' Links: The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #170 - Better Conversations

  5. Sep 21

    #169 - Stop Thinking, Start Executing • Imelda Mendoza

    In this episode of Referrals Done Right, Scott Grates sits down with Imelda Mendoza to talk about the mindset behind nearly 14 years of building her insurance agency. Imelda shares how competition and consistent action helped her build from the ground up. She also explains how her parents shaped the belief that she could figure things out along the way. The conversation explores leadership, execution, and learning to embrace failure. Imelda shares why accountability can be an act of love and why adaptability is critical for a winning team. She also opens up about gratitude and discipline in her personal life. Her approach is built around making the most of every opportunity while helping the people around her win. In This Episode: • How Imelda built her agency from scratch through action and consistent tracking. • Why gratitude and perspective have shaped her approach to business and family. • How honest accountability can help your team win beyond the workplace. • Why execution at 70 percent can be better than waiting for perfection. • How learning to fail fast can help salespeople overcome the fear of rejection. --- Imelda Mendoza's Links: FB - https://www.facebook.com/imeldamendoza.sf IG - https://www.instagram.com/imeldabb87 --- Scott Grates' Links: Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #169 - Stop Thinking, Start Executing • Imelda Mendoza

  6. Sep 17

    #168 - Vision & Value

    In this solo episode of Referrals Done Right, Scott Grates explores why hard work alone does not create a great team. Everyone can be working hard while still rowing in different directions. The missing piece is often clarity around where the business is going and why that destination matters. Scott introduces the idea of a vision and value meeting to help leaders create that alignment. He shares questions that can uncover what a team believes the business should become and the value it creates for customers. Most importantly, leaders need to give their people a voice in the process. When people help shape the direction, they have a greater reason to row together. In This Episode: • Why effort without a shared direction can hold a team back. • The difference between understanding a job and understanding the mission. • How a vision and value meeting can create greater clarity across your team. • Why team involvement can create stronger ownership and buy in. • The questions leaders should ask before setting next year's goals. --- Scott Grates' Links: The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #168 - Vision & Value

  7. Sep 14

    #167 - RDR Rewind • Kari Hargrave

    In this episode we rewind to a conversation that originally aired in May 2025. Kari Hargrave is the definition of grit, creativity, and community. From launching a scratch insurance agency in a town with no stoplights to bagging groceries for free just to meet people, Kari’s story is a masterclass in hustle, heart, and doing things differently. In this conversation, Scott and Kari unpack what it really takes to build a business, a brand, and a life you’re proud of—without losing your humanity along the way. What You’ll Learn: • Why being told “you’ll never make it” was the fuel Kari needed to prove them all wrong • Creative, grassroots strategies Kari used to grow her agency from zero to one of the most respected in the country • The marketing rituals and handwritten habits that still matter in a digital world • Why she started a true crime podcast—and how it led to winning a Webby Award • How she’s helping other agents win with her new venture, Ringleaders This episode is full of laughs, lessons and real talk from one of the most inspiring agents in the game. Don’t miss it! --- Kari Hargrave's Links: FB - https://www.facebook.com/KariHargraveAgency True Texas Crime Pod - https://open.spotify.com/show/0ct7Pu7GIgyWj3IF7y2b6L --- Scott Grates' Links: Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #167 - RDR Rewind • Kari Hargrave

  8. Sep 11

    #166 - Mastery Isn't Where You Start

    In this solo episode of Referrals Done Right, Scott Grates reflects on the lessons he brought home from The Space Between Retreat. After three days of slowing down and creating space, one idea stood above the rest. The questions we are willing to sit with may be more important than the answers we constantly chase. Scott explores what he learned about joy, simplicity, and being present. He also shares a personal realization that mastery is not where the journey begins. You do not need every answer before taking the first step. Sometimes growth begins when you create enough space to listen and trust that you are already worthy of what comes next. In This Episode: • Why better questions can be more valuable than immediate answers. • What three days away from everyday distractions revealed about joy and simplicity. • How nature and stillness can create space for deeper reflection. • Why mastery is not a requirement for taking the first step. • The difference between growing from a place of inadequacy and growing from curiosity. --- Scott Grates' Links: The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #166 - Mastery Isn't Where You Start
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4.7
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About

The Secret to Creating Infinite Opportunities to Grow Your Small Business. Hosted by Scott Grates.

Information

  • Creator
    Scott Grates
  • Years Active
    2024 - 2026
  • Episodes
    173
  • Rating
    Clean
  • Copyright
    © 2026 Referrals Done Right
  • Show Website
    Referrals Done Right

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