300 episodes

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast will interview successful automotive aftermarket professional service entrepreneurs and hear about their business success story. The show will also interview leaders from distribution and manufacturing. Listen to Learn, each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. The stories you’ll hear from our guests will show that Remarkable Results comes in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.

Remarkable Results Radio Podcast Carm Capriotto, AAP

    • Management

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast will interview successful automotive aftermarket professional service entrepreneurs and hear about their business success story. The show will also interview leaders from distribution and manufacturing. Listen to Learn, each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. The stories you’ll hear from our guests will show that Remarkable Results comes in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.

    Zero Dollar Customers – Tom Palermo [RR 511]

    Zero Dollar Customers – Tom Palermo [RR 511]

    Zero Dollar Customers [RR 511]

    Let’s face it, Zero Dollar Customers can have a huge effect on a shop’s productivity. It also affect’s ROIs and a whole lot more. Having the right strategy and careful building of customer databases can get you to understand the behavior of these customers to your advantage.

    This episode grants you access to Tom Palermo’s arsenal of marketing experience in dealing with zero dollars. I am with Tom Palermo, a world class Master Technician and General Manager of Preferred Automotive Specialtien in Jenkintown, PA.

    We will dove into the world of zero dollar customers within our industry. Understanding its effects and working on how to combat this zero dollar phenomenon.

    • 29 min
    Aftermarket Acumen Part 4 – Technician Pay [RR 510]

    Aftermarket Acumen Part 4 – Technician Pay [RR 510]

    This episode is the fourth part of a wide-open panel I moderated last September 2019 at the ASA Illinois annual meeting. This episode speaks to one of the hottest topics there is in the industry: Succession. We also get into SOPs and ADAS.

    With me is Donny Seyfer from Seyfers Automotive and NASTF, Jeremy O’Neal Freedom Automotive and AdvisorFix, Danny Sanchez from Autoshop solutions, Sara Fraser from Haas Performance Consulting and Jim Silverman from ATI

    • 1 hr 7 min
    Teaching Students at Kustom Built Cars [RR 509]

    Teaching Students at Kustom Built Cars [RR 509]

    Kustom Restoration School [RR 509]

    We are going to dive into the world of custom cars and the workshops behind it. Introducing Kustom Built Cars, a hands-on training to the younger generation. Its goals is to teach and restore cars so that in 20 years, that same car still looks new.

    I am with Jack Weaver, a custom car builder of 25+ years, owner of Acme Chop Shop, and teaching the art of custom auto restoration at Kustom Built Cars. We will be talking about how his shop was built and what drove him to start his teaching programs.

    • 21 min
    Aftermarket Acumen Part 3 [RR 508]

    Aftermarket Acumen Part 3 [RR 508]

    Our Industry needs Higher Professionalism, Marketing and an Employee Handbook

    Welcome to the 3rd part of the Aftermarket Acumen. With me is Donny Seyfer from Seyfers Automotive and NASTF, Jeremy O’Neal Freedom Automotive and AdvisorFix, Danny Sanchez from Autoshop solutions, Sara Fraser from Haas Performance Consulting and attorney Noah Frank.

    I was honored to moderate an all-day panel discussion with the ASA Illinois annual member meeting and give my keynote in September 2019. This was an exceptional panel that brought their A-game. 5 hours of great discussion edited down into five different episodes, this being part 3.

    • 41 min
    Becoming the CEO – Bob Greenwood [RR 507]

    Becoming the CEO – Bob Greenwood [RR 507]

    Becoming the CEO - Bob Greenwood [RR 507]

    I am with Robert “Bob” Greenwood, AMAM, the President/C.E.O. of Automotive Aftermarket E-Learning Centre. Bob is an aftermarket Business Coach, international Business Instructor, Business Consultant, and Author.

    We talk so much about becoming the CEO of your business on our podcasts that I asked Bob to give us some guidelines … some understanding of what it takes and disciplines that we must follow to become a great CEO/leader of our business.

    He is passionate about the shop owner in what Bob calls the new aftermarket. Bob says we are no longer a trade but a profession. He has been outspoken on the CEO Mindset. Re-Re ing your business and 5 bridges the CEO needs to cross.

    This episode’s talking points with Bob Greenwood can be found at remarkableresults.biz/e507/.
    Understanding the very meaning of being a CEO, Bob believes most shop owners who are originally technicians see the term CEO as a "Corporate Office". That is furthest from the truth. It is your role and responsibility to your team, customer and company. If not who else?

    • 36 min
    Aftermarket Acumen Part 2 – HR Concerns [RR 506]

    Aftermarket Acumen Part 2 – HR Concerns [RR 506]

    RR 506 Aftermarket Acumen Part 2

    Welcome to the second part of the Aftermarket Acumen. This is a 5 part series. I moderated an all-day panel discussion with the ASA Illinois members in September 2019. I had a dream team panel with an outline of an agenda. I turned the recorder on and we got some outstanding ideas, insights, wisdom, and passion from a great group of panelists. So stay tuned in the coming weeks.

    I was honored to have Sara Fraser from Haas Performance Consulting and attorney Noah Frank here on the second part of the aftermarket acumen talking about the intricacies and concerns of the human resource. Thee functions of this department are very much relatable in all business as well as all business within the aftermarket industry.

    Find the show notes at remarkableresults.biz/e506. Topics that brings food for thought and brings out the possibilities in every business.

    • 30 min

Customer Reviews

Chadsci ,

Great info

Just found this podcast and I’m starting to get caught up.

Lots of great info for sure.

Chad Erickson
South Central Imports
Mpls, MN

JFilzen ,

I Love Carm!

Carm Capriotto, the host of this show, is an uplifting force in the auto repair industry. His interviews are interesting, educational, and entertaining. If you want to learn great ideas and techniques about running a successful business in the automotive aftermarket, you want to listen to this podcast every week. It's a gold mine! --Jennifer Filzen

Kimmikae ,

Informative & Accepting

Carm’s podcast is not only fun and engaging but it’s an easy listen. He’s all encompassing welcoming a variety of guests across the industry.

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