Speak Up! Effective Communication

Automotive Repair Podcast
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A perfect compliment for an individual and for small businesses is to be a better communicator. Craig O'Neill exemplifies influence and leadership in helping people find their fullest potential as communicators. “Speak Up!” is a podcast that clearly focuses on learning to communicate more effectively so that we can influence positive change in all our interactions.

  1. 10 Tips for Public Speaking: Tip #10 Gain Experience [E089]

    23H AGO

    10 Tips for Public Speaking: Tip #10 Gain Experience [E089]

    Thank You To Our Partners AutoFlow, Shop Dog Marketing, InBound, and Service Advisor Training Watch Full Video Episode In our episode today, we close out the 10-part series on public speaking tips inspired by the Toastmasters tradition with Tip number ten: Gain Experience. The word of the day is: Nascent: Nascent means just beginning to exist or develop. Still in early formation. Not yet fully formed. Every skilled communicator had a nascent season. This episode is for the people who are in theirs right now. I frame experience around two key spaces: 1.) Being in the audience, 2.) Being in front of the audience. ….and an underlooked important piece… the middle space where so much real development happens - being beside and supporting a speaker. A few stories from my own nascent season illustrate four key concepts: The value of borrowed stage time from a mentorThe middle space model in the wild — and how to cultivate it locallyHow small moments compound into big ones over timeThe road nobody talks about: saying yes to everything, no show too small For the technically minded or anyone who wants to become a trainer: Being a subject matter expert does not make you an excellent presenter. You still need the reps and the feedback of real people in front of you. By the time you reach a big room, if you have done the work in the small ones, you will not be new to having an audience. Only the content will be new. That is what all those small steps build toward. Sincerely, Craig O'Neill Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, InBound, and Service Advisor Training Your partner in technology, Autoflow consolidates your client interactions - before, during, and after the visit to a single thread. An end-to-end CRM for auto repair shops. https://autoflow.com/ Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. https://shopdogmarketing.com/ Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. https://callinbound.com/ Want a more profitable shop? Start with your service advisor. They are the face of your business, the voice on the phone, and the key to every approved repair. https://serviceadvisortraining.com/ Contact Information Email Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    30 min
  2. 10 Tips for Public Speaking: Tip #9 Structure Your Message [E088]

    MAR 30

    10 Tips for Public Speaking: Tip #9 Structure Your Message [E088]

    Thank You To Our Partners AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode In our episode today: We are on tip number nine of our 10 Tips for Public Speaking series. The Toastmasters version of this tip is: concentrate on the message, not the medium. We already addressed the medium back in episode 081 (You are the medium) so today, we take that as settled and turn our attention to the message itself. Tip #9, in my framing, is this: structure your message. The heart of that tip is something most speakers never think about deliberately: the transitions between their points. I talk through why the most common preparation approaches, like heavy notes, teleprompters, and full memorization, all share the same fundamental flaw. They prioritize the words over the connection with the audience. Then I walk through the simple framework I use in my speaking workshops: introduction, body, conclusion, with transitions planned at every step. I also share a story about my son, who prepared a speech on drone laws in the car on the way to a Toastmasters meeting and delivered a genuinely strong talk with no prior speaking experience. The structure outline I shared with him worked! Our word of the day is cohesion: noun The quality of forming a unified, well-connected whole. A cohesive talk is one where the audience always knows where you are taking them. Sincerely, Craig O'Neill Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Contact Information Email Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    22 min
  3. 10 Tips for Public Speaking: Tip #8 Mistakes Happen, Keep Going [E087]

    MAR 23

    10 Tips for Public Speaking: Tip #8 Mistakes Happen, Keep Going [E087]

    Thank You To Our Partners AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode In our episode today: We are continuing our ten part series on ten tips for public speaking, and we have arrived at tip number eight — Mistakes Happen, Keep Going. The original Toastmasters tip is listed as "Don't Apologize." I find that worth challenging. A brief, natural acknowledgment of a mistake is perfectly human. What we are really talking about is not dwelling. Not drawing attention. Not making the mistake bigger than it was. I open with a scene I have watched play out many times at my Toastmasters club — the ah-counter who begins narrating their own filler words in real time. It is a perfect illustration of our word of the day: Perseveration. The tendency to repeat or dwell on something well past the point where it serves any useful purpose. I walk through three stages most communicators move through — from unawareness, to hyper-awareness and the spiral, to the veteran ease that comes with time and practice. The goal was never perfection. The goal is reaching a place where mistakes no longer derail you. There is a point where dwelling on a mistake causes it to become the focal point of the entire interaction — and the audience now has to manage your emotional state rather than receive your communication. Self-criticism pulls you out of presence. And presence is the entire prerequisite for connection. We close with a callback to tip number seven: people want you to succeed. If that’s true, and mistakes happen… Keep going! Sincerely, Craig O'Neill Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Contact Information Email Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    19 min
  4. 10 Tips For Public Speaking: Tip #7 Realize People Want You to Succeed [E086]

    MAR 16

    10 Tips For Public Speaking: Tip #7 Realize People Want You to Succeed [E086]

    Thank You To Our Partners AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode In our episode today: Tip #7 for public speaking: Realize the people want you to succeed. This is a tip I totally agree with. As is, no change. We looked at what that means for a nervous speaker standing in front of a room, for a service advisor presenting a repair recommendation, and for the relationships that make this industry worth being a part of. We talked about what happens inside a strong weekly Toastmasters club, and why it's so much more than a place to practice speeches. It's a room where speakers have to do the hard work of believing they have something worth offering, and where audiences have to show up with genuine care, active listening, and structured feedback designed to lift people up. The glow and the grow. Week after week. This episode- I prove that goodwill by reading aloud a stack of handwritten “Grow and Glow” slips that I accrued during my speech earlier this week at my home club! We also acknowledge that a speaker can squander the audience's desire to see you succeed depending on where your communication is coming from. Dale Carnegie's warning on the three C's: Criticism, complaining, and condemnation. I’ve landed on this: Mutual success is the foundation of any real relationship. Today's Word of the Day: Reciprocity A mutual exchange where the success of one genuinely contributes to the success of the other. Thanks for listening! I hope that the people in your life are continually demonstrating their desire to see you succeed. If that isn’t the case… branch out and find your people. Sincerely, Craig O'Neill Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Contact Information Email Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    22 min
  5. 10 Tips For Public Speaking: Tip #6 Visualization is Overrated [E085]

    MAR 9

    10 Tips For Public Speaking: Tip #6 Visualization is Overrated [E085]

    Thank You To Our Partners AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode Visualization is Overrated In our episode today, we take on Tip #6 from the classic Toastmasters framework: Visualize yourself giving your speech. It sounds reasonable. It's widely taught. And after sitting with it long enough, I think it's one of the weaker pieces of advice in the set. Most of us have experienced the involuntary version of visualization — the 3 a.m. mental movie that doesn't always end with applause. Lost sleep is real, and it's horrible. And the mainstream advice — picture the smiling audience, hear the applause, feel the warm handshakes — actually contradicts itself. One source I found put it plainly: the more you dwell on possible outcomes, the more likely you are to lead yourself into negative territory. And yet the same sources tell you to just picture it going well. The advice doesn't hold together. What prepares you is knowing your material, understanding your audience, doing the reps, and showing up as yourself. We also touch on the credential slide trap — another form of the same mistake, putting the focus on managing perception rather than delivering value. You're qualified. You're there because you are. Lead with value, not your résumé. The reframe: instead of visualizing yourself giving your speech, be yourself and give the speech. These tips scaffold on each other, and this one is only possible because of the work that came before it. Our Word of the Day: Rumination Noun. To ruminate means to think deeply and at length — often in circles, often at inconvenient hours. Keep that one in mind. : obsessive thinking about an idea, situation, or choice, especially when it interferes with normal mental functioning Sincerely, Craig O'Neill Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Contact Information Email Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    19 min
  6. 10 Tips For Public Speaking: Tip #5 Relax, Nerves Are Normal [E084]

    MAR 2

    10 Tips For Public Speaking: Tip #5 Relax, Nerves Are Normal [E084]

    Thank You To Our Partners AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode In our episode today: I tackle Toastmasters' tip number five: "relax." Spoiler alert - that's not actually helpful advice. You can't just relax on command any more than you can tell an angry customer to "calm down" and expect it to work. Instead, I'm reframing this tip entirely: Nerves are normal. Expect them. Understand them. Don't fight them. I walk you through why nervousness happens - it's your body's fight-or-flight response doing exactly what it's designed to do, even though you're facing a room full of colleagues, not a predator. Your heart races, your mouth goes dry, your voice shakes, and sometimes your mind goes completely blank on material you know cold. I've experienced it myself, even after six and a half years of Toastmasters. I tweaked the, now familiar, APAC framework to be…. (Acknowledge, Probe, Answer, Continue) … the C is usually ‘Confirm’, I explain what's actually happening physiologically and why about 74% of people experience speech anxiety. While nerve effects diminish over time with practice, you can also take heart that most of what you feel internally isn't nearly as visible to your audience as you think. So you have nerves. Good. Speak up with NERVE! Word of the Day: Equanimity - Mental calmness, composure, and evenness of temper, especially in difficult or stressful situations. You can feel your heart racing before a presentation and still speak with equanimity - the nerves don't have to shake your composure. Sincerely, Craig O'Neill Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Contact Information Email Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    25 min
  7. 10 Tips For Public Speaking: Tip #4 Own the Room [E083]

    FEB 23

    10 Tips For Public Speaking: Tip #4 Own the Room [E083]

    Thank You To Our Partners AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode In our episode today, I reframe the classic Toastmasters principle "Know the Room" into "Own the Room." I explore what it means to take complete responsibility not just for your presence in a space, but for what the space itself communicates to the people who enter it. Whether you're a service advisor showing up to your desk every morning or presenting at an industry event, the space you occupy testifies to the quality of your work before you even speak. This episode will help you understand why owning your workspace builds the trust that makes all communication possible. In this episode, I cover: Why arriving early isn't about knowing the layout—it's about solving inevitable problems before anyone's watching you scrambleThe contrast between speakers who lose composure when room problems arise and those who remain unflappable through disastersHow John Thornton's deliberate preparation for his training spaces communicated extreme respect for hard working speacilaists timeWhy your facility is a liminal space—a threshold between your customer's world and your shop's work—and what that threshold communicatesHow a physical workspace setup (counter barriers vs. shoulder-to-shoulder positioning) changes the relational dynamic with customers Word of the Day: Liminal - relating to a transitional or in-between space; occupying a threshold between two different states or realities. As I prepared this episode, it occurred to me that Bob Greenwood's words that impacted me were: "You dress nice out of respect for the people you are meeting with.” ALSO apply to why we should own the space we communicate in… the people we are there to connect with. They are worth it! Sincerely, Craig O'Neill https://mattfanslow.captivate.fm/episode/john-thornton-part-1-e181 https://mattfanslow.captivate.fm/episode/john-thornton-part-2-e182 Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Contact Information Email Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    27 min
  8. 10 Tips For Public Speaking: Tip #3 Know Your Audience [E082]

    FEB 16

    10 Tips For Public Speaking: Tip #3 Know Your Audience [E082]

    Thank You To Our Partners AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode In our Episode Today: "Know your audience." It's tip number three on just about every public speaking list. But I want to slow down on that word—audience. What picture does it put in your head? If you're imagining a passive crowd waiting to receive your message, I want to challenge that. The real question isn't "Who's watching me?" It's "Who am I communicating with?" In this episode, I dig into some communication theory—the old "Hypodermic Needle" model versus Active Audience Theory—and then get practical with three different audiences we all face: Public speaking: The Prisoner, the Vacationer, and the LearnerClients at the counter: Reading behavior through warmth, hostility, dominance, and submissionYour team: Ability and Motivation—when to collaborate, counsel, instruct, or direct I found myself referencing things I’ve learned from my mentor and coach Dennis McCarron, throughout this episode. Dennis was one of only six certified trainers in Dimensional Selling and Coaching from Psychological Associates. If you want to go deeper on their Q4 framework, visit Q4Solutions.com. Our Word of the Day: INTERLOCUTOR (in-ter-LOK-yoo-ter) noun A person who takes part in a dialogue or conversationOne who participates in an exchange, not just observes it Use in a sentence: "The moment you see your client as an interlocutor instead of an audience, you stop presenting and start connecting." The big takeaway? Stop performing. Start interlocuting. Sincerely, Craig O'Neill Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Contact Information Email Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    26 min
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About

A perfect compliment for an individual and for small businesses is to be a better communicator. Craig O'Neill exemplifies influence and leadership in helping people find their fullest potential as communicators. “Speak Up!” is a podcast that clearly focuses on learning to communicate more effectively so that we can influence positive change in all our interactions.

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